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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 4,670 reviews
  • Rated 4 out of 5 stars

    Much to large

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much to large hard to remove wet clothes to transfer dryer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product overall after 6 month use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, quality meets its price. Installation service was good.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Spin Cycle Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spin Cycle Nightmare. The washer worked for less than a month before the spin cycle stopped working. Despite being level, balanced and calibrated the spin cycle becomes unbalanced with tiny loads and continuously adds water. Extremely unhappy with the performance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamS,

      We would love to assist you with your appliance. Kindly provide us with more details about the dryer.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146257425) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer, especially for the sale price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a single issue with this washer. Can handle heavy loads, and has only twice had issues with the drum being balanced when I’ve thrown heavy rugs in. Worth every penny in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the see through top and the ability to do a quick wash on a single item that I need for the day.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great Zman2012! Thank you for taking the time to tell us about your new Samsung 10-Cycle Top-Loading Washer and rating it with a 5-star product rating. We appreciate you highlighting some of your favorite features such as the ability to see through top and the quick wash functions. Thank you for choosing Samsung for your laundry and home appliance needs! ^Liz Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond our expectations. It has amazing features, is a perfect size, and plays cute tunes when it starts and stops (it actually makes laundry happy - yes, seriously). My wife and I ***LOVE*** it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when they deliver the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Samsung Washer. This is my second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great installation and very smooth process overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, great price on sale. Bought as a replacement after the hurricanes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent unit for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Washer for the price but occasionally will show a water flow fault requiring me to perform a spin cycle and begin the wash again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate you informing us about your experience with the washer.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you. Samsung

  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on 8-17-20 got delivered till 9-3-20 first time using it 9-7-20 works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away the old appliances. That way I didn’t have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very happy with it. Great product for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a year! Haven't had any issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it used more water, but it is a good washer. No complaints yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Big loads. And Samsung rocks! Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! I am replacing an older Samsung set. Love the easy close top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is great and the installers were super kind and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer for the blind, but needs some tweaking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but still needs some tweaking to make it even more accessible for the blind.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Boomer. ^Lo Samsung