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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,670 reviews
  • Rated 5 out of 5 stars

    Great washer great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washing machine!! Our installers were so quick to hook everything up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Still learning how to use. Never had one without an agitator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer! Glad I went with the He top loader. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Washer lasted 2 years, no help from anyone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had washer for 2 years and it stopped working correctly - Best Buy’s answer to me was “we have no one in your area to fix it” and I am a total tech member so I find that to be an unacceptable answer. I called several times and they kept saying the same thing - I will not be buying the next washer from them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer and washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast delivery, gods service, totally recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 12 year old washer definitely a great choice. we do laundry daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. The workers hauled my old washer out and carefully installed the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size yet energy efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Saves water and hold a kings size comforter easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to do laundry now. These are a awesome. Samsung amazes us with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, would recommend it to other buyers..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back to top loader from front loader due to always having a mildew smell in the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Just what we wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the machine has been working great. It has more useful features than our old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date this machine has worked well with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Samsung Washing Machine. It has many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done. Happy with how it all went done. Would buy again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Aaron, I welcome you to our Samsung family and congratulate you on your new Samsung Washer. We thank you for choosing for your laundry needs in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad so far...love the music when done washing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this machine. Makes laundry life easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time installation, courteous staff, everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and the driver was nice and polite.samsung dryer is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer except it is a little bit tall for short person.

    I would recommend this to a friend