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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,670 reviews
  • Rated 5 out of 5 stars

    High Quality for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old unit with this one and we couldn't be happier! I highly recommend this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, especially like the little tune it plays when done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, machine runs great and Best Buy did a great job with delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a washer. Works great for what we needed. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washing machine! The salesman and deliver men were great!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Broke in less than 2years!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine failed to spin the final spin cycle, leaving our clothes soaking wet. Our machine is less than two years old. We did not purchase the extended warranty as we didn’t know we were buying a sub par machine. We are not heavy duty, washing machine users, and take great care to balance our loads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uick and efficient. Professional and clean. Maintained cdc quite lines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the washer and dryer for a month. But, so far happy with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a+++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the set came out and did the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super big and we love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend people buy this washer. We give it two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quiet operation of this washer, really neat in appearance and very practical settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booklet is very useful in learning how to us. Very good quality for the price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Zero complaints are what we like to hear because we strive to give our customers top-notch quality and performance with each product. Thank you for being part of the Samsung family. ^Cat Samsung

  • Rated 4 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer it is just a little louder than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother in law, so far she loves it! Very user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it. Great washer. I would recommend this washer. Cleans great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and great delivery staff.very neat and explain how things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and so far so good, we will see how well they work ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer about a month ago. It’s easy to work with and the price is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I dont have to wash my bras by hand anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love worth every penny! Really like the The features this washer has.

    I would recommend this to a friend