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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,670 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great price. We are pleased so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service. Timely received. And quick delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues, delivery was on time and polite,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered right on time and the washing machine works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever! I am so happy with this purchase. The different levels of clean are just what I need, and so efficient that it automatically senses the water level needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new washer and dryer. Great capacity. Only issue I have is when washing blankets the washer doesn't drain properly. I have to use the extra spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUGE & QUIET

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer. It’s HUGE! Washes great and is QUIET!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found washer that we wanred...listed info helpful, salesperson informative

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great wasger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my other washer took a crash after a year. It is much bigger than i expected, but i really like it. I like that it is digital too

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Broke in less than 2years!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine failed to spin the final spin cycle, leaving our clothes soaking wet. Our machine is less than two years old. We did not purchase the extended warranty as we didn’t know we were buying a sub par machine. We are not heavy duty, washing machine users, and take great care to balance our loads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    seems to clean well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to clean well, but the "steam" option isn't worth it. Clothing comes out wrinkled and soaking wet. Also had THE WORST time dealing with Best Buy during the ordering and delivery process and would never order appliances here again, so take that into consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work very well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very nice and did an excellent job putting my washer in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m very happy with the washer and the delivery team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for this type od device. best buy really did a good one on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine broke and I went to best buy end got this one is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great price, works well and looks pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why not do your own laundry with an app. Washes great, energy saver and quit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Young family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Love It! This was a very Great purchase for a young family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues. We have been washing since the day it was delivered

    I would recommend this to a friend