Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always delivers quality products and customer satisfaction.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer! It's works so well! Would recommend
I would recommend this to a friendgoodbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buy................................................
I would recommend this to a friend- Pros mentioned:Capacity
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice looking huge capacity washer. Just not satisfied with water levels and clothes came out not as clean like my previous washer that had a long vortex.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I can help with that. I have some helpful information that help make sure that you are getting the very best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Thank you for choosing Samsung. ^Brad
best buy scamm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT at february 2025 and drive 2 hour for pick up and 5 year warranty it stop works in first day and nightmare start. they said they coming wednesday and i take off day but nobody came same friday and saturday and im very upset than they said just return back we will give you extra gift card now may 21 still i cant get my gift card worst company i ever see
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier Washer and dryer work amazingly Installation was very easy
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine since I purchased my appliances.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, strongly will recommend to family and friends.Okay
I would recommend this to a friendAmazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this set! Samsung makes a wonderful product!
I would recommend this to a friendInstall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and courteous. Couldn't complete because needed plumbing.
I would recommend this to a friendHuge capacity, many options, touch control.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can design each load to get the best outcome for my family’s laundry.
I would recommend this to a friendNot bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good buy. Don't bother getting the app. Doesn't show much.
I would recommend this to a friendThumbs up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't gotten it yet but in store looked very sturdy and can't wait
I would recommend this to a friendGreat product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great delivery and overall service. Thank you.
I would recommend this to a friend- Cons mentioned:Balance
Not satisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a plumber. It does Get my clothes clean but I can only put a few pair of pants in the washer at a time or it goes severely off balance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there sandman, I realize that you are experiencing problems with your Samsung Washer not being balanced and know that can be quite tedious. I would like to offer some helpful information that is sure to give you the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you are still having problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143543761. We would like to welcome you to our Samsung family. ^Brad
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little small than i had but nice machine love it
I would recommend this to a friendVery good quality for an amazingly price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for an amazingly price.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you so much for the 5 stars! We're really happy to know you're satisfied. ^Jecca
- Cons mentioned:Spin cycle
Not a happy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this machine, it take too long to do a wash, it doesn't clean well because there is no adjator and it drains all the water out before it washes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LorraineB,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
The clothes are not clean
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
Thank you for choosing Samsung.
^Ross
Excellent Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has so many options to choose from. I love it
I would recommend this to a friendLove this washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Definitely recommend to others. Love samsung products.
I would recommend this to a friend