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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. It washes better than any washer I've ever owned and is efficient. I expect lower water bills with it. It's fun to watch through the glass lid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Month in and quite happy with how the machine operates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my top load washer lots of functions cool highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Great! Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Waiting to get the dryer that goes with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer!! Excellent Best Buy that gave me good deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A timely delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very timely delivery. I will definitely be purchasing again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves on water but runs longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice auto fill to the amount of clothes but runs longer and uses less water

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bobbysuj! Thanks for letting us know what you think of the washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer at a very good price. Has all of the bells and whistles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperamental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my 13 year old washer and now I’m regretting that decision. The space inside is pretty big, which is nice, but with too many items it gets out of balance and shuts off. I have to set the washer to max spin to make up for the poor job the matching dryer does.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Chad! I have this link (https://bit.ly/33nS41K) that has troubleshooting for washer vibrations, but the same steps apply for when the washer is getting out of balance. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Still chugging along over a year later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I really needed anothef washer for my new place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this newer model from the last Samsung washer I had. The lid closes slowly and doesn’t bang shut. Washer is quiet while running. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the washer for a couple weeks, but we love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Has good features. Delivery was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love the electronic features and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product and I'm so happy with it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Samsung washer 4 month agogreat washer and even the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products in general and I love this washer! The Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few loads to get used to. After giving it a chance, we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Big enough for large loads. Doesn't take a lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery.............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much .Quick and fast delivery. Nice job.

    I would recommend this to a friend