Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
New washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product delivered as planned and scheduled
I would recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and good quality. Highly recommend purchasing.
I would recommend this to a friendGREAT SERVICE AT BEST BUY, but i want Kenmore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the first machine wouldn't wash cold water. I got a replacement machine. now I want to try to get it to cold water rinse. I'm learning how the thing works. Complicated like everything else in the world these days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi great,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine wouldn't wash cold water. Usually, this is due to load size and cycle type are the best places to start solving any of these problems. Don't worry we will surely notate your feedback about this matter.
I highly recommend checking on these basic troubleshooting steps:
Cycles, settings, and features:
https://www.samsung.com/us/support/answer/ANS00061937/
Recommended load size:
https://www.samsung.com/us/support/answer/ANS00080262/
Please refer to this link for other basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA50R5200AW/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144454997
Thank you for choosing Samsung. Have a great day.
-Trisha-
my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it .. had to figure out how to do the water levels
I would recommend this to a friendwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer, couldnt be better, i love it and highly recommend
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer , my wife is super happy , and enjoys laundry days !!
I would recommend this to a friendHolds what I need and works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features I looked for and I love the choices I have for each load.
I would recommend this to a friendsamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its alright..nothing special..does what its suposed to do.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Machine, Flawless Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a difference from my antiquated machine. Easy to use. I had Best Buy deliver and install it. They were great and very helpful!!! I would purchase this product.
I would recommend this to a friend Great washer with huge capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washing machine with huge capacity and lots of options.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer just got it so far so good Zcgggevhhtbuy
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great product and price.best buy service very is very good.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Samsam. Thank you for choosing Samsung. ^Lo
Nice design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought washer & dryer together. So far it’s good. No issues
I would recommend this to a frienddoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok but plays too much music when it works.which can be agrivating
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer i ever bought works great would buy again
I would recommend this to a friendThanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer dealing.Explain everything properly.
I would recommend this to a friendAll up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, let’s hope it don’t turn out like the dryer
I would recommend this to a friendso quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. The service I received was amazing as well.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded to this washer machine, and man was it worth it!
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what he was looking for and needing, it fits him perfectly
I would recommend this to a friend