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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,670 reviews
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung washer purchase and I loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first washer that I bought and I love it! It is so nice a d cool!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing, I wash all my work clothes and blankets with no issues. I also go the 5 year extended warranty for a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really productive washing machine that gets the job done very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product priced moderately,lllllllllllllllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cherry on top was the quality of installation service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking forward to using this freezer for many years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could control water level I feel it's not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. First time with a Samsung and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying stuff from Best buy, i recommended pl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer does a great job and gets clothes clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the product long but so far so good. Nice design.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that the design of this washer is a wonderful fit for you. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken the foot trying to put in place. Called then sent me a new one without the rubber end so now its worthless. Have tonturn the speed spin down for bedding otherwise it goes unbalanced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Leaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 2 wks then started leaking water from the front of the washer. Repair man (he did come quickly)is in process of either fixing it or trading it in. When it washs it is a good machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Very good quality and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was worth the price and the quality of the washer is more than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this washer! I am now able to wash my bed linen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and the many different settings and wash options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally the best dryer I have ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many Samsung’s but this one is the best one I have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price for the Samsung washer, Love the brand..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washhh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this! Truly a great buy and never look back!

    I would recommend this to a friend