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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,670 reviews
  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a perfect upgrade from older machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issue with it, the technicians were very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, terrible customer services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, everything else was the worse ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well...I am still happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to replace my old washer and technolgy has

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works Great!!!! I love the digital features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..............................works well..........

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washer works great. My wife is very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is so happy for you and your wife, Larryalan1! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great quality,great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife says it's pretty and gets the job done well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It’s a marathon runner not a sprinter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer runs well and is quiet. It holds a lot of clothing. My only wish is that the length of the wash cycle wasn’t so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer machine. Works great. Love the look

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good washer for the time that we’ve been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the washer with all the bells and whistles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is okay. I wish I had purchased a washer with an agitator to better clean the laundry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you informing us about your experience with the washer, JanetM.

      Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it does not get that moldy smell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. It works well. I’m happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung - 5.0 Cu. Ft. 10-Cycle Top-Loading W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 5.0 Cu. Ft. 10-Cycle Top-Loading Washer - White

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I’m so happy with my purchase thus far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much quieter than the old ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were great very polite and knowledgeable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to know you're enjoying this washer, FishNfool! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done! Easy to use and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and once I used it fell in love with it !

    I would recommend this to a friend