Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Easy to use and great version!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just great to have this wonderful appliance
I would recommend this to a friendWould not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not fndf a way to get enough water into the machine to set a good wash. Sounded like it was working way to hard even though my loads were small. I had to refer to the manual for error codes. Then I shut it off and restarted and it finally finished the load of clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rach707, we understand how you feel and wish to help you maximize your washer.
If your washer is not getting enough water, here is a link to help you. Please click on the embedded word.
Washer water fill issue
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
When your washer displays an error code, here is a guide to help you. Please match the error code you see based on the list of error codes on this link. Kindly click on the embedded word.
Washer displaying an error code
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146616145) to help our team pull up your information.
Have a great day.
^Camille
Ok but just noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does well. But man every cycle is noisy. We have smaller house so this is just a FYI. Not satisfied but we are keeping it as for some reason the purchasing of a washer / dryer or refrigerator is next to impossible in the DFW area.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RichH7037! I'd like to provide this link: https://bit.ly/3jLxEXS. It has some useful information about the causes of possible noises you may hear from the washer. ^Jecca
great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer for the price. always buy Samsung products
I would recommend this to a friend- Pros mentioned:Capacity
Great decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a front loading machine which was pretty but I hated for so many reasons. Have been really pleased with this machine
I would recommend this to a friend - Pros mentioned:Ease of use
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to used , I hope it’s durable and very good quality this my first time bought a Samsung Washer machine
I would recommend this to a friend A big washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like in It’s convenient still trying to learn to work
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that the spacious design of this washer is meeting all your needs. ^Lo
- Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great. Washes clothes quickly and effectively. Honestly I’m never going back to a side loading machine if I can help it.
I would recommend this to a friend My lovely washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel great that I bought this set of washer and dryer
I would recommend this to a friendBrand response from Samsung
Posted .We feel great that you feel great about the washer, Azul! ^Jecca
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great quality. Very happy with our purchase.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of this washer. Easy and efficient to use. Initial machine delivered was damaged but Best Buy replaced it within two weeks. Very happy with purchase.
I would recommend this to a friend Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice deal with great price and wonderful customer service
I would recommend this to a friend- Cons mentioned:Reliability
I loved it at first but then...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never purchased a washer and dryer brand new so I’ve been super happy. They’re beautiful and I was happy to do laundry for a family of 5. Then this morning it wouldn’t turn on. I unplugged it, checked my breaker and several other troubleshooting suggestions from the manual and nothing. I’ve only had it 27 days. My old used washers lasted longer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sarah! We would be more than happy to see how we can best assist you with your washer. Please reference ticket number 1142528455, and contact us via either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
- Pros mentioned:Capacity
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really like this washer. Has a great capacity to even fit my king comforter. I’m am pleased with my purchase.
I would recommend this to a friend Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not well designed. The smart features are "rigid" or "inflexible" which become dumb in a sense. The original designers should put themselves in the shoes of consumers, and make the smart features truly adaptive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs and appreciate your review. This provides us with what our consumers are wanting from future products. We welcome you to our family and thank you for choosing Samsung. ^Brad
Love the size of the tub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, looking into the matching dryer
I would recommend this to a friendGreat Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it goes well we our dryer in our new home
I would recommend this to a friendBrand response from Samsung
Posted .We are overjoyed to hear this, Loboadell46! Thank you for the 5 stars. ^Jecca
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new digital top load washer..
I would recommend this to a friendBrand response from Samsung
Posted .Hi Diva100! We are thrilled that you're so happy with this washer. ^Jecca
Hose leaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water Hose is leaking Leak at connection of hose Need to replace
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
We care about your washer's betterment. Let us help you out.
Please refer to the resources below to resolve your washer's hose leakage. Browse over the hyperlink and watch the instructional video for tips.
Samsung washing machine is leaking (see steps 1 and 6):
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147050527, to help our team pull up your information when you message us.
Have a great day.
-John
Looks and works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when running. Large stainless steel tub.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for your laundry needs, Missy. ^Lo