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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,670 reviews
  • Rated 3 out of 5 stars

    Crappy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself is fine. The delivery and installation sucked butt. They didn’t test it. There was a leak. When they came back to pick up the dryer that did not work, they would not fix the leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price. Can't beat it. A must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase and installation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like this washer. Has a great capacity to even fit my king comforter. I’m am pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to used , I hope it’s durable and very good quality this my first time bought a Samsung Washer machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top load washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Delivery was on time as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very spacious. We really love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. Washes clothes quickly and effectively. Honestly I’m never going back to a side loading machine if I can help it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works mint

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good samsung washer for a great affordable price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great version!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just great to have this wonderful appliance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but just noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does well. But man every cycle is noisy. We have smaller house so this is just a FYI. Not satisfied but we are keeping it as for some reason the purchasing of a washer / dryer or refrigerator is next to impossible in the DFW area.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RichH7037! I'd like to provide this link: https://bit.ly/3jLxEXS. It has some useful information about the causes of possible noises you may hear from the washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer for the price. always buy Samsung products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well designed. The smart features are "rigid" or "inflexible" which become dumb in a sense. The original designers should put themselves in the shoes of consumers, and make the smart features truly adaptive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs and appreciate your review. This provides us with what our consumers are wanting from future products. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    I loved it at first but then...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never purchased a washer and dryer brand new so I’ve been super happy. They’re beautiful and I was happy to do laundry for a family of 5. Then this morning it wouldn’t turn on. I unplugged it, checked my breaker and several other troubleshooting suggestions from the manual and nothing. I’ve only had it 27 days. My old used washers lasted longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A big washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like in It’s convenient still trying to learn to work

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that the spacious design of this washer is meeting all your needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    My lovely washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great that I bought this set of washer and dryer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We feel great that you feel great about the washer, Azul! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great quality. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal with great price and wonderful customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size of the tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, looking into the matching dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it goes well we our dryer in our new home

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are overjoyed to hear this, Loboadell46! Thank you for the 5 stars. ^Jecca Samsung