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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 4,670 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new digital top load washer..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Diva100! We are thrilled that you're so happy with this washer. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best washer I’ve ever owned. Plenty of cycles to choosing from. Quiet and uses less water than my previous washers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet when running. Large stainless steel tub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Missy. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 2 months ago, so far is really good, haven’t have any issues and clothes come out clean and good conditioning,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Had a few days and washed about 6 loads. Returned two previous Samsung new washers with issues. Hope third try a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer... ............ ....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very happy that you're very happy, Barack! ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I had so far, very easy to use and clean! I really love the time display on the dryer so I can plan out my time wisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for price and features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's always nice when you can find what you want at a great price. Thanks, Kevin, for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Washer for your Home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, Best Buy has great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised am impressed with the quality!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, Sparta690. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Awesome for a cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and product. Will buy more soon...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old washer this is 1000 percent better, clothing come out clean and it has a strong spin cycles amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this washer! Ease of operation, and it does everything and more. Couldn’t be more happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent service and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it cleans all my stuff in just one load. It has child lock on it as well which is a HUGE bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    sharo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It uses very little water and the clothes come out sptless. I wish I had purchesed years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    REALLYCLEAN

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are suddenly much cleaner, I had another top brand before and was so disapointed. I am so glad I got this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size meets family needs. Handled blanket, sheets, towels. Controls easy to set and customize for your washing needs.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer very efficient. Today I washed a comforter kept getting an error code U6 . Took a long time to wash

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Belinda,

      Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if you kept getting an error code U6 and it took a long time to wash. The current load in the washer is unbalanced inside the tub. An Ur code (Unbalanced Load Retry) means the washer is going to try to add more water, try to balance the load, and then try the spin cycle again. This will extend the length of the cycle.

      Error codes play a vital role in making sure your washer stays in good condition, and give you a starting point if there are ever any issues. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps. Here is a list of the most common error codes and the next steps to take. Please look for the error code you are experiencing.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Stay safe,

      Reference Ticket Number: 1144367185

      ^Mila Samsung

  • Pros mentioned:
    Capacity, Cleaning performance, Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's spacious and quiet, and looks nice. The regular wash (without deep fill) cleans my clothes just as well or better than my old washer. Clothes are spun more dry than my old washer. A regular wash takes around 1.5 hours (depending on # of rinses), which is my only dislike. My old washing machine was 20 years old and the inside was covered in mold (when I opened it to repair it). So as a bonus, having this new washer has helped my allergies. Footprint Measurements for drain pan: 26" deep x 27" wide Space measurement using straight hoses: 33" deep (from wall to front end) Other notes: Short people may need a stool; I'm 5'7" and reach inside just fine. It doesn't have steam or WiFi.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Denise! Samsung is so excited to hear that this washer has everything you were looking for. Thank you for being the best part of Samsung. ^Lo Samsung