Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- |
- SKU:
- 6322982
Customer reviews
Rating 4.5 out of 5 stars with 4670 reviews
(4,670 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washing machine it is easy to operate and quiet
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy setup! Especially if you have a big family
I would recommend this to a friend Rated 3 out of 5 stars
Eh. Just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started out quiet but a few weeks past install it now sounds like a tin can rattling when in the spin and drain cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on you new Samsung Washer. I see you are having concerns about noise with your unit. I Have located some information that will resolve your issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Rated 1 out of 5 stars
Consider getting the extended warranty...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the washer on 8/04/21. It was delivered 8/07/21. It broke down 8/11/21(overfilled with water OC code). Currently waiting for service on 8/19/21. The few times I was able to use the machine it was....decent. Wash times are extremely high. How can a new machine break down after 4 days....4?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Echoserenade, I realize that you are experiencing some problems with your Samsung Washer providing error codes and know that can be frustrating. I want to provide some helpful information that will ensure you get the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
If you re still experiencing issues, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143620458 . We would like to welcome you to our Samsung family. ^Brad
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer great price and love the ease of wash
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet washer with amazing features. Easy to operate.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great huge washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer and how big it is. It's a major upgrade from my previous washer!
This review is from Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Champagne
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excelente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente washing Machine. I recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Solid Machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer quite and has plenty of options……………..
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Clean!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine and keeps clothes clean!!!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
mufasa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent machine soft noise run good, new tecnology
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works as advertised. I never really had a problem with their washers.
This review is from Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Champagne
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
best washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful washer machine, I love it! is really easy to use
I would recommend this to a friend Rated 3 out of 5 stars
ManCave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought thing from Best Buy before it was easy,But this time I was not . But over all I will go back and shop
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Landry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and perfect size for my wash room love it
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well is quiet and i live the qucok was setting
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GREAT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer no issues user friendly would recommend
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Spacious and Energy Efficient Top Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Spacious and energy efficient Top Load Washer.
I would recommend this to a friend Rated 3 out of 5 stars
GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Though not having it in the store was annoying. Delivery was on time and nice people
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Washer Customer, I would like to congratulate you on your new appliance and thank you so much for taking the time out of your day to post your review. We enjoy great feedback and this allows us to create new products with your in mind. Thank you for choosing Samsung for your home. ^Brad
Rated 2 out of 5 stars
Just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer performs ok... In my opinion it doesn't put near enough water in the bin. There is no settings for load sizes or water amount, only senses it. The only way to get it to "deep fill" is to put it on a different mode other than "normal." Really was expecting more. Obviously should have gone with more top tier washer. Would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TnLiving, I can see that this is very important to you. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the water level (https://bit.ly/2YUh4j0). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143210831) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena



























