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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,670 reviews
  • Rated 5 out of 5 stars

    Clean Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great! Lots of different settings for any need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Top Load Washer Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine. It is priced right for what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful washer machine, my step daughter love it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is solid works great so far has been a few weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer..exactly what i needed ..have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer from Best Buy!! It was an easy transaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new Samsung washing machine so easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, we haven't had any problems with it after ~8 months of owning it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY SAMSUNG WASHERS !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this late November 2020 Already developed a horrible grinding noise while agitating the clothes. Apparently not eligible for return ? Going to Best Buy tomorrow to see what they say. From what I can find on the World Wide Web this is a common problem with the design of Samsung clutch system. If Only I had known!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Skippy,
      I see you are experiencing issues with your Samsung Washer making some noise. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143117024. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Installation person is not friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation person is not friendly. When i asked question about washing machine, he said refer manual. After removing the old machine, i requested him to wait for 1 minute to clean the floor, he said he can't wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.0 Cu. Ft. High Efficiency Top Load Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about Best Buy, people, prices, quality, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order on line. Delivered on time, easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for the price and looks very good performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine. It looks great in our laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do, well. I would buy it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    you get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not explained to me that this was previously owned. it was very dirty inside and does not work that great!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer machine and it’s a Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. It is very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great! WE LOVE IT! I MEAN THE WIFEY LOVE'S IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, happy with my choice. Would buy it again.

    I would recommend this to a friend