Customer Ratings & Reviews

Love, love this washer, collects just right amount of water. No more guessing how much water is needed. Super quiet, large enough to wash heavy blanks. So many features, such as a self cleaner and a pleasant end of cycle chime that plays. Did I mention that I Love this washer? LOL!!

Great washer its quiet and it has a lot of choices on rinses, soil, spins. And its huge. My dryer can not keep up. Thats my next update. And only from best buy. They have a fantastic salesman. Hes smart and he knows his equipment like no other.

This is the greatest washer I've ever owned. My clothes get so clean, it's not loud, it's very quiet, very large, has multiple basic, common useful cycles. Not unnecessary ones that a person would not windup using. I'm very happy with this purchase. I would buy it again

Replaced a frontload washer. Very quiet, large capacity, all around excellent machine.

I love all the different settings and the way the sensor knows how much water to use. Clothes get really clean. I have washed blankets and comforters and does great with those also.

LOVE this massive washer! I run a dog boarding/daycare/grooming business and this machine has done a wonderful job getting everything clean. I do have to arrange the dog beds, blankets & comforters in a way that allows proper washing (the info is in the manual) and do the deep fill on big loads but I expected that. I replaced my 12 year old Bosch front loader and am sooooo happy with this purchase! I do have a tough time reaching the bottom sometimes (I'm 5'5") but just have to stand on my tip toes ;-) Oh and it's super quiet, NO wall shaking vibration like the Bosch (it was supposed to be quiet and not vibrate but it didn't live up to either of those). Super pleased in all ways!

I am absolutely in love with my Samsung washer! It’s sleek and well designed. I love that it has the ability to pretreat your laundry without using a sink! It’s quiet, does a great job getting out clothes clean and has many options for how to run your load. Highly recommend!

As expected, Samsung has great products. Very spacious, no agitator and several options for washing your laundry. One tip I’d give, make sure to balance out your load or it will error out. Happened to me in the beginning when I washed a blanket by itself.

I bought this washer back in May when our whirlpool finally gave out. At first I absolutely loved this washer because it was so quiet and seemed to be very efficient. Well, it is not the beginning of October and I can't even tell you how many times I have considered returning it. I noticed in the summer that I was constantly getting the UR symbol popping up during the load. This is basically telling me that I am overloading the washer, okay, I may be guilty of that. I decided I would start doing smaller loads but it continues to show this sign which will then stop the washer until you manually remove clothes/towels etc. Currently I am on hour 2.5 because of SIX towels. My towels are super small and lightweight so I can't even believe that it will not go through the load properly. I am now doing about 6 loads of laundry every week when I should easily be able to get these loads done in 3. If this continues I will be returning it for a completely different brand. I thought Samsung would be a good purchase but after talking with friends and co-workers I see that I am not the only one having this problem.

The washer is easy to operate and has all the cleaning options my heart desires. I wanted the big tub as I am a quilter and want to be able to wash king size bed quilts on gentle cycle. It meets my needs well.

Very satisfied with Samsung washer. It's very efficient and quiet. Highly recommended.

Best buy delivered the washer with fast and efficient service and removed the old washer. The Samsung top washer works well for a family of 4 and a dog. The washer is more then adequate to wash bigger loads for our family. Easy to use with different washing settings. I especially like the quick washing modes and how you can set the water level. Transitioning from a front load washer to a top load washer was a plus. Best Buy membership also extends the warranty on the washer.

This is a solid operating & quiet running washing machine that I purchased for a studio apartment I renovated. The young millennial couple who leases the apartment praise its easy-to-understand dials and the "balance" it maintains when they wash heavy loads.

Recently had to buy a new washer and dryer after many years. After reading and research, went with the Samsung series. Great features, easy to use and great size! You can really fill this thing up. No complaints or regrets. Would definitely recommend this.

This washer is designed modern and convenient to use. This is best product so far for me at the best price. It has enough space for big cloths such as king size blanket or whole family cloths in one wash

Huge capacity. Very pleased with the efficiency of water usage. Love the glass lid to see inside. Like the pre-sets, but also the ease of changing settings on my own. LOVE the countdown timer to know how long my load has left....very helpful feature.

Spacious & efficient. Can handle very large loads with low sound.

So many fancy washers are coming to the market but let's face it, if you just want something that washes well, without fuss, consistently and is simple to operate, you can save up to $1000/ per washer-dryer easy by choosing this one. Very happy with the choice!

This is our 2nd Samsung washer, and we were very hesitant in buying a other Samsung. Our first was several years ago when the Samsung washers had the issues with the tops blowing off. We also were heaitant about buying a washer without an agitator and did lots of research before choosing this washer. First, understanding how to use the washer with the various load options and water temperature and other possible options was very easy. Most importantly the clothes come out clean.

I upgraded to this machine from a 1990s Maytag. This washer is 2x the capacity of my hold machine and I am in heaven! The first load I ever washed smelled so good. I think because it was the cleanest it has ever been. I highly recommend this washer!