Customer Ratings & Reviews

Much quieter than my older machine. Uses far less water. Simple and easy to learn operation. One thing I find troubling is the length of time it requires to run a cycle. Overall so far I am pleased.

This is the first time in years we've purchased a brand new washer instead of getting free used washers. It works wonderfully! Cleans our clothes wells (and we have kids, so lots of stains). It's quiet enough that it doesn't bother us while it's on.

So far so good. We haven't had much luck with washing machines over the years so I'm paranoid but as of today this unit is still doing a good job. I hope it keeps up for a while.

Best buy delivered the washer with fast and efficient service and removed the old washer. The Samsung top washer works well for a family of 4 and a dog. The washer is more then adequate to wash bigger loads for our family. Easy to use with different washing settings. I especially like the quick washing modes and how you can set the water level. Transitioning from a front load washer to a top load washer was a plus. Best Buy membership also extends the warranty on the washer.

This washing machine is so quiet I forget that I have a load of clothes in it sometimes. So easy too use. A super value for the price. I am so pleased with this purchase. I love my Samsung appliances. Kudos to Best Buy for making this a safe purchase during quarantine.

We love are washer it cleaned clothes so good. The seames of the clothes looks clean. The smell of the clothes smell so clean. The washer has long time for washing or two other steps for washing. If you are looking for a washer this is the one i love it. Every time we are done washing i always smell the fresh clothes i can't stop smelling my clothes thats how good it smells. Thank you Best Buy.

So glad I got rid of my front loading washer and replaced with this Samsung, very efficient and easy to use top loader. It is quiet, and efficient and everything I wash smells lovely. I bought the bundled pair and also took my friend back so she could get a pair!

Great washer its quiet and it has a lot of choices on rinses, soil, spins. And its huge. My dryer can not keep up. Thats my next update. And only from best buy. They have a fantastic salesman. Hes smart and he knows his equipment like no other.

Love, Large Loads, Quite.....Wish I would have bought dryer too.

Love this product it is easy to use and also very pretty not very easy to keep clean though

Love, love this washer, collects just right amount of water. No more guessing how much water is needed. Super quiet, large enough to wash heavy blanks. So many features, such as a self cleaner and a pleasant end of cycle chime that plays. Did I mention that I Love this washer? LOL!!

This is the greatest washer I've ever owned. My clothes get so clean, it's not loud, it's very quiet, very large, has multiple basic, common useful cycles. Not unnecessary ones that a person would not windup using. I'm very happy with this purchase. I would buy it again

This is our 2nd Samsung washer, and we were very hesitant in buying a other Samsung. Our first was several years ago when the Samsung washers had the issues with the tops blowing off. We also were heaitant about buying a washer without an agitator and did lots of research before choosing this washer. First, understanding how to use the washer with the various load options and water temperature and other possible options was very easy. Most importantly the clothes come out clean.

LOVE this massive washer! I run a dog boarding/daycare/grooming business and this machine has done a wonderful job getting everything clean. I do have to arrange the dog beds, blankets & comforters in a way that allows proper washing (the info is in the manual) and do the deep fill on big loads but I expected that. I replaced my 12 year old Bosch front loader and am sooooo happy with this purchase! I do have a tough time reaching the bottom sometimes (I'm 5'5") but just have to stand on my tip toes ;-) Oh and it's super quiet, NO wall shaking vibration like the Bosch (it was supposed to be quiet and not vibrate but it didn't live up to either of those). Super pleased in all ways!

I love all the different settings and the way the sensor knows how much water to use. Clothes get really clean. I have washed blankets and comforters and does great with those also.

The washer is easy to operate and has all the cleaning options my heart desires. I wanted the big tub as I am a quilter and want to be able to wash king size bed quilts on gentle cycle. It meets my needs well.

This washer has been awesome so far. Very user friendly and performs as advertised! Very happy with the purchase.

I am absolutely in love with my Samsung washer! It’s sleek and well designed. I love that it has the ability to pretreat your laundry without using a sink! It’s quiet, does a great job getting out clothes clean and has many options for how to run your load. Highly recommend!

As expected, Samsung has great products. Very spacious, no agitator and several options for washing your laundry. One tip I’d give, make sure to balance out your load or it will error out. Happened to me in the beginning when I washed a blanket by itself.

I bought this washer back in May when our whirlpool finally gave out. At first I absolutely loved this washer because it was so quiet and seemed to be very efficient. Well, it is not the beginning of October and I can't even tell you how many times I have considered returning it. I noticed in the summer that I was constantly getting the UR symbol popping up during the load. This is basically telling me that I am overloading the washer, okay, I may be guilty of that. I decided I would start doing smaller loads but it continues to show this sign which will then stop the washer until you manually remove clothes/towels etc. Currently I am on hour 2.5 because of SIX towels. My towels are super small and lightweight so I can't even believe that it will not go through the load properly. I am now doing about 6 loads of laundry every week when I should easily be able to get these loads done in 3. If this continues I will be returning it for a completely different brand. I thought Samsung would be a good purchase but after talking with friends and co-workers I see that I am not the only one having this problem.