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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity and cleaning performance of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. Many also appreciate its quiet operation and ease of use. However, some customers have expressed concerns regarding the spin cycle, balance, and the effectiveness of the agitator. There are also a few customers who have mentioned concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,669 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ving it quiet easy to use the large wash size comes in more handy than we originally thought so glad we chose this device

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Uni.t....Runs quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for about a month. Clothes come out great. Cycle times are a little longer than our old machine. Just need to adjust to new machine. Machine is very quiet so you can do laundry anytime without disturbing anyone,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful washer. Big enough for bedding stuff

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ms Anna

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and has minimal noise. My water bill got reduced after purchasing this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wife is very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After out old dishwasher broke down again I decided it was time to bite the bullet. A trip to BB and the wife decided on this unit and she couldn't be happier. Very quiet and does the job well. It's our first agitatorless washer and it really makes things easier not havig to deal with that. Clothes come out clean and much drier that I would have thought possible. Anyway, she liked it so much I decided to get her a matching dryer with steam function that we are waiting delivery and installation of. A word of warning with Samsung; if you install yourself you may be without any warranty and that part isn't stated in the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and gets my clothes much cleaner than my old washer. Lots of cycle options, tells you in advance how long the cycle will run, and holds a ton of clothes. Only had it a few weeks but so far it’s doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Have had this for 2 weeks now. My clothes are so clean large drum and quiet So easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans the clothes well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a whirlpool for 5 years and thought it was a good washer but over time the motor bearing started to get a little loud. Got the Samsung to replace it and it’s quiet. Not sure if it because of the steady increase in noise of the whirlpool but an improvement. Washing performance seems better too. Spin is awesome clothes almost dry after the cycle completes. Managed to get BB to price match a competitor so got it at an awesome price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. I am able to put in my King size comforter and bedsheets with no problem due to the big drum size. My clothes are coming out a lot cleaner compared to the old machine I had.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    loving it so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changed from a front load to this machine and so far its been great! Tub is HUGE and it cleans clothes well. The tub is very deep so thats worth noting that its hard to get to the bottom to reach the clothes. Otherwise, I'd recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greatness does not happen by accident, it happens by design! Samsung loves that you love your new washer! Thank you for selecting Samsung for your laundry needs. ^Cat Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So big you feel like your going to fall in it to retrieve your laundry. This washer has the ability to launder a very large load or a king size comforter. So far the machine has been extremely quite and the price was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine so far and no complaints here. Thing is super quiet and cleans my clothes really well. A few features more than my old on and love them. There is a pre soak one that is awesome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there dareu12, congratulations on your new Samsung Washer and thank you for taking the time to post your review. We are glad that you are liking the features we have added to this machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second machine i purchased. I returned the first one because it was too noisy. This one i like very much and would highly recommend. I love all the functions and the size. Operates pretty quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Huge Washing Machine!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an easy to use washing machine. Very Big on inside. It doesn’t have center piece which makes it even bigger on inside. It washes my huge King Size blankets and sheets and there is still tons of room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clothes Are Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Maytag washer about 6 years old. It had become erratic, sometimes not spinning. I decided replacement would be only slightly more expensive than repair and easier to obtain. The Samsung was on the floor at Best Buy, and delivery was available in a few days. The unit was on sale. Delivery was as promised, installation proceeded without a hitch. The washer has a nice set of digital controls, and enough options for us. Our surprise, though, has been that the clothes come out cleaner than before. This ,obviously, is more noticeable with light colored and white clothes. I don’t know why, but I’m grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this large capacity washer. My clothes come out so clean and smelling fresh and new every time. It’s so cool to be able to see the clothes being washed from the window lid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for 2 months now. Love the large volume. Does a great job cleaning clothes. The faucet feature is cool. Spins out awesome-the clothes come out of the washer feeling so much dryer than with our previous washer. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsun 5.0Cu washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer now for just over a month, and I am completely satisfied with its performance. It is nice and quiet, but most of all, it washes the clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer ,the design and how it's gets ur clothes sooo clean ,I'm happy that I purchase it .and if I could have afforded it I would have brought the dryer that match it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Easy to operate. Matches dryer that I already had.

    I would recommend this to a friend