Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- |
- SKU:
- 6322982
Customer reviews
Rating 4.5 out of 5 stars with 4671 reviews
(4,671 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
So quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a quiet washer and this one is . Sometimes you don’t know if it’s still working or finish. Even at medium spin the clothes come out almost dry. Easy to handle.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, many setting options, and holds a large load of laundry. I couldn't fit my queen comforter in my last washer but this one handles it with no problem. Seems to be a great washer for the price!
I would recommend this to a friendBrand response from Samsung
Posted .We're very pleased to hear this washer is fulfilling all your needs, Taw718! Thanks so much for the 5 stars. ^Jecca
- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent equipment easy to use not noisy is big to put a lot of cloths
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Reliability
Rated 4 out of 5 stars
Good Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer, does the job. This is the 2nd washer; the 1st one went out 1.5 years. Exact same model.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say, the wife loves her new washer. Very large capacity and quiet. As it turns out, my Mother in law has the same one. She loves hers too.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine. It does a great job and easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Solid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Samsung 5.0 Cu. Ft. Top Load Washer for a few weeks now, and it's been a game-changer. The Active WaterJet feature is fantastic for pre-treating stains, and I've noticed my clothes come out cleaner. Its high efficiency ensures I'm using less water, which is a win for both my bills and the environment. The only minor gripe? It took me a bit to get used to the controls. Overall, a solid purchase!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great washer. Easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and it does a great job washing. Fast delivery and excellent installation. Be sure to run the calibration in the beginning. Happy with the purchase.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great for large family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. You can do very large loads. Only issue is it takes longer to wash than older washers
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to me. So far has done everything we wanted. A little more complicated than mechanical but we are on a learning curve. Quiet, and spins so well hardly need drying.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the large capacity and water efficient design. Easy to use, control panel is simple.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
We're still happy with it, after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, huge capacity, plays cute music when cycle is over. Much nicer than our previous washer. The glass lid is nice, but for better visibility, apply Rain-X on the underside.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Balance
Rated 3 out of 5 stars
It’s okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but it gets unbalanced pretty easily and requires being unplugged to unlock and rebalance. It can be irritating at times. I’m not a huge fan for the price but it does work well to clean larger loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmyR, Let us get you some details on keeping the washer balanced.
After balancing the washer, ensure to secure the locking nut tightly.
For more details, please see the video at the 3:40 "Level your washer" section.
How to get your home ready for your Samsung washer delivery
https://www.youtube.com/watch?v=hGdhHN1O6xw
Here is a link for more details when loading your washer.
Load your washer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145971060) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the same model in 2018 for my dad and they loved it so when it came time to replace mine I bought the same ones. It ended costing a little more but I was able to get best buy to price match standards and appliances (in store) so I got the set for about $1200 including the 3 needed parts/cords. Without getting it price matched it would come close to about $1400 with the needed cords. My dad has used his since 2018 and it’s worked amazing with no complaints. I love how big it is to wash bedding. I love it so far.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Very quiet. Pleasing apperance. Great value
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for our rental and I needed a large washer for towels and bedding and it holds a lot. It is easy to use and I also bought the dryer to get the large load all cleaned at once.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very good. The two fellows that delivered and installed it were EXCEPTIONAL. Very friendly and knowledgeable. They worked quickly and competently. I was disappointed when I presented my Best Buy card at the store and told it had been cancelled for lack of use. They of course quickly approved another one but that goes as a mark on ones credit score and I didn't appreciate the cancellation of my original card.
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 4 out of 5 stars
Nice washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very nice and big inside. It’s quiet and the top lid does not slam it goes down on its own slowly. The only thing is it does not have a hand wash cycle.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Mom loves her new washer. Big bin and washes very well. Excellent instructions on delivery.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Cool washer!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow...nice washer easy set up and quiet love the little tune to let you know that the laundry is done!
I would recommend this to a friend



























