Customer Ratings & Reviews

Large capacity. Runs quietly. Multiple setting options.

This washed my clothes great if I had I issue it was fixed immediately

Love the new washer, Easy to use and very quiet!!!

Extra large capacity washes large amounts of clothes at one time quiet washes bedding comforter as well-love this washer

Good but it gets unbalanced pretty easily and requires being unplugged to unlock and rebalance. It can be irritating at times. I’m not a huge fan for the price but it does work well to clean larger loads.

I have been extremely satisfied with this washer. It has a large capacity, it’s very quiet, and I love the little jingle it plays when the clothes are finished. It has a many cycles to choose from. I love it !

Good machine but it was our first Hi-Efficiency washer and they do operate differently. We have had good results with cleaning our clothes, most of the time it cleans better than our old style washer. It does take longer to complete a load of clothes. Sometimes we add additional water (our machine allows that) when we start a load to increase the water level. The spin cycles really removes most of the water much better than old agitator styles. We have used this machine for over 1 month--no mechanical/quality issues. Make sure it fits in your laundry room, this machine is slightly bigger/taller than our old Kenmore.

I love this W&D set I bought. The pricing was as good if not better than other stores. It is big enough for a king size comforter and does a great job. It's also very smart in clever ways.

I love all of the features of this washing machine. It’s quiet and easy to use!

After having this machine for a few months I really have come to dislike it. I previously had a Samsung front loader which I switched to a top loader because I was sick of constantly cleaning it so it wouldn't get the front-loader musty smell and where it was wasn't convienient to have the door open all the time (but we did). This machine fit in the space much better as it isn't as deep as a front loader. It has a really big tub and isn't hard to get to the bottom of it. I wish I would have gotten one with an agitator and not the impeller as it seems the clothes don't move as much as they should. In the "normal" cycle it doesn't use enough water. Plus you can't use the "deep fill" option in the normal cycle. So I have to run the active jet to dampen the clothes before starting the cycle to make them heavier so it'll use more water. On the opposide end, the bedding cycle uses more water than it should and then the sheets will "balloon" with air because there isn't an agitator to keep them tumbling down. I have to stop the machine to push the sheets under the water. On the plus side it's very quiet and it balances very well when it spins. On the down side I feel like I have to babysit the machine to be sure my clothes get clean.

Good washer, does the job. This is the 2nd washer; the 1st one went out 1.5 years. Exact same model.

Love this washer. We were looking for a top load without an agitator and this is the perfect fit. Can wash huge loads too! I like the pre-wash options that helps tackle stains before washing, too.

Washer is quiet and efficient. Nice cycle options. Only draw back is depth of drum. If you’re short you’ll need a stool to remove clothes from the bottom. Otherwise I’m extremely happy with this washer.

This is my first washing machine purchase and I have to stay it has not disappointed! I am in love with my first washer ever purchased! So happy best buy had a promotional price at that time!

Wow...nice washer easy set up and quiet love the little tune to let you know that the laundry is done!

This washer is very easy to use and gentle on clothes and even has a spicket inside the washer where u can spot treat your clothes without having to go to a separate sink. Samsung has amazing products!

I love that this washer has a feature that allows water to run to rinse the detergent cup. The washer is quiet and fits my king size comforter with ease.

Love this washer!! Absolutely incredible, zero issues, easy to use, clean, and super quiet! Cannot be happier with Samsung and the washer/dryer unit they created. Definitely would recommend this model!!

Everyone loves this machine. Incredibly silent. The water filling is the loudest thing on this machine. Does a great job. Much bigger capacity than I expected! Probably going to need a bigger dryer now.

Washer works great. Very quiet and with large capacity. One nice feature is a reminder about using the self clean function, it has made difference in keep the washer look great