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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,671 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tube and how easy it is to use. The only problem is if you are short you are going to need a step latter to reach the bottom of the tube.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Quiet large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a large capacity and is very quiet. I would have given 5 stars but my cloths are coming out a little wrinkled

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the Samsung 5.0 cu. ft. Washer and 7.4 cu. ft. Dryer. Love the large capacity of both, the variety of settings, the water saving features, and the look. The delivery service was on-time, set-up super fast and the guys were friendly and professional. Great experience and a wonderful upgrade from my old, and i mean old, Kenmores. Hopefully these hold up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer it is big 5.2cf so you can fit plenty of clothes it user friendly because you have to press like 2 buttons to start washing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sometimes, bigger is better, eros! I also love how easy this washer is to use. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent top load washing machine. Quiet and perform well even with heavy load. The option of washing powder vs liquid is very handy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting familiar with it I was surprise of how will it works. Better than expected. Also it runs very quiet and sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washing machines I’ve ever had and I’ve had like 4 . Easy to operate and the operation is quiet Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this washer! I’m able to wash different loads in one (before I had to wash 5 jeans or 5 towels for instance at most because of the weight). I love the settings, they were easy to understand and/or figure out. My sold point is the water jet option it has.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    TeresaY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It makes very little noise and is doing a thorough job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, wash times are a little long but it cleans everything very well. The little jingle let’s you know when the wash is complete, helps when youre doing a lot around the house. Even the kids like the jingle and yell out the laundry is done when it sings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is extremely large and would easily fit king size comforter. You have to use deep fill water setting due to the high efficiency water saving feature of this washer. It's a bit counter productive having to use this setting. Otherwise the water level is so low it's barely above your laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and cleans very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a GE washer that had burned out control electronics after only 3 years. This Samsung cleans as well or better and is a lot more quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate you choosing Samsung, TheOldMan! We hope this washer lasts you a very long time. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very big load, is quiet and works extremely well. And lots of settings for all the different needs we have. Thrilled with this machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that the spacious design and fantastic performance make this the perfect washer for your home. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Very quiet and does a great job cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, clothes come out very clean. Controls are clear and simple to use. Spacious for large loads or big comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of using this machine. There is a lot of space for clothes so that means less loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washer-new cycles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation and thorough cleaning of clothing. Setting the correct cycles takes a bit of getting used to but all will be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer. It is quite and dose a great job cleaning. The two main things I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    smart purchase in my life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect appearance, trendy color, quiet running and bright wash power.. no. 1 choice among my electronic buyings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use for my father. Quiet & works good. Dad & stepmom love it.

    I would recommend this to a friend