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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Top Load Washer for its large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the spin cycle, agitator performance, reliability and balance issues. Overall, the washer seems to be well-received for its core functions but has some areas that could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Really quiet, looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit longer than our old washer, but has a 24 hour timer which is really nice and clothes come out clean and spun dry.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity machine. Very deep also. I’m petite so sometimes have to use step stool to get all the clothes out. Like that it plays a little song when done. I thought I was getting the one that you can spot rinse items but you can’t with this machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine no issues with it. Fairly quiet and clothes get cleaned. The size is great and fits a lot of towels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Quiet and washes pretty well. It fills up too. I also appreciate the various functions.. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the ease of use. Love that you can add fabric softener with the push of a button to the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. It’s very quiet and cleans clothes like a charm.. Also no decider so you can fit for clothes

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Pat Hicks. Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of this machine. This is my 1st time using a washer without an agitator and so far I like it. It is easy to operate for me (an 84 yr old) and I'm happy with it. Thank you Best Buy for your help in making my selection and the financing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The inside is a lot bigger then it looks, my clothes are nice and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best. Washing. Machine. Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome!! Super quiet and works great washing clothes. Even plays a little tune when it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. I also purchased the matching dryer. The washing capacity is incredible. I can wash 1 large load of clothes, that used to take me 3 loads of clothes to wash in my old washer. I also paid for installation since I don't know how to, Eli Perez and his employee were great. They installed my washer/dryer and set it up in about 20 minutes. I highly recommend this washer and best buy/geek squad installation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's amazing to hear that you've had such a positive experience from purchase to use. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, quiet and save on energy and water. It also leave your clothes clean I recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited for you Alexm! Thanks so much for choosing Samsung. ^Shay Samsung

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Super quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different than the washer I had before (no agitator). Wash cycle takes longer. Super quiet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. It has a large capacity and gets the clothes extremely clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good value washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes so much better than my old machine. I like that it doesn't have an agitator, so you can put in a king size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall looks and operation of the machine is good. I don't like the slide out tray for the detergent/ fabric softener. it is cheapy made and design. Doesn't slide out enough to add the products into it easily. I do like the size and capacity of the load area. You have to learn to make adjustments to the factory setting for the wash demands you want.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The features are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung white washer. The capacity is what I wanted and needed. The silent operation of my washer is a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Liking it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet with a huge tub so far so good when you are taking care of 3 Grandkids there is 3 load everyday

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s larger capacity than I realized but I like it. Runs quiet and options are easy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Efficient Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - its large enough for my blankets/comforters when needed and i can still wash smaller loads with the settings without wasting water. The presets get a little used and the tray to add detergent/fabric softener is also much different then what I am I used to, but overall it gets all my items clean and I dont have to get quarters/reload an app to wash clothes anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer, has lots of room, very quite.

    I would recommend this to a friend