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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,671 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer for a month but I love it. I upgraded from an older model different brand and this one is amazing. It's digital so it gives a time for your load according to cycles,how many rinses and spins. The top is see through so I love that and it plays a song when your load is finished. All my clothes come out amazing and I even got out an old stain on a garment that didnt come out in my old washer. I'm loving it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    New vs old models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size large capacity washes well even though the water seems not to fill enough for a large load. I would recommend keeping your items to a slightly smaller than large amounts. The only down I have (though I've heard that other new brands have this problem as well) is the time it takes to do a load as compared with my old machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Washer. I would like to make sure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and easy to operate but very noisy , The selection of different drying settings is good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use settings. Large capacity to do fewer loads and comforters.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Tag77. We are happy to hear that the spacious design and user friendly settings make this the perfect washer for you. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity machine. Very deep also. I’m petite so sometimes have to use step stool to get all the clothes out. Like that it plays a little song when done. I thought I was getting the one that you can spot rinse items but you can’t with this machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It has a big drum and runs quietly. The electronics are easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I absolutely LOVE my new washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a thing about it I don’t like. I didn’t want a front loader. I had heard buy a Speed Queen and not a Samsung but when I did the research it appeared they have flopped in recent models and I really liked the Samsung from my research. And it’s even better in person. The tub is huge quick and easy to load. Clothes come out clean and they come out well spun so they don’t take much time to dry! So much better than my old washing machine! I want the matching dryer soon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this washer from the minute I installed it. It's very easy to use. I love the ActiveJet water feature. I use the quick wash alot and add the deep fill feature. I don't have to wait forever for a load to wash. I Wish I could get the matching dryer. But my previous dryer still runs like a champ. This washer was a great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washing machine! Easy to use very efficient and beautiful product

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Pat Hicks. Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of this machine. This is my 1st time using a washer without an agitator and so far I like it. It is easy to operate for me (an 84 yr old) and I'm happy with it. Thank you Best Buy for your help in making my selection and the financing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and easy to use. I would suggest buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet & gets clothes really clean, just takes longer to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washer I love it!!works great and silence, and the clothes it’s perfect clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    The best washer I’ve used so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, I love the features that comes with it and it washes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good Washer, Reasonably Priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good cycle choices, runs quietly, easy to reach to the bottom of the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Efficient, spacious washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!!! Lots of room for those big laundry days! Very quiet, sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Easy to use and not too noisy. Like the large drum to wash bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice, Spacious and Quiet Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is extremely quiet and very spacious. We are extremely happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer easy to use , washes well , good Value , delivered well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there washer, I am happy to hear you are loving your new Samsung Washer. I appreciate you sharing your feedback with us. We thank you for being a part of our family and choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Efficient, washer is very quiet, modern and sleek looking.

    I would recommend this to a friend