Customer Ratings & Reviews

Washer is easy to use. Doesn’t seem to get the clothes really clean smelling, but maybe I am not using enough soap. I do not recommend it for very short people. I am 5’1”, and I have to spin the drum around and tip-toe to reach items in the bottom. I had to get a top-loader, because I have a laundry niche instead of a laundry room, so could not leave the door open to dry and air out on a front-loader.

Its decent and cleans clothes well- which i guess is the point of a washer. So far the washer seems to be of good quality and I've had no issues with operation. Tech features isn't something i would want in a washer, just clean the clothes and be a workhorse

This is huge and can wash a ton. I kinda feel like the spin cycle is maybe a little too strong. The clothes seem a little too twisted and stretched at the end of the cycle.

This is the first time we have purchased a Samsung Washer. Besides being a very nice looking washer, I am impressed with the various levels to get the best cleaning. I also like how after it is finished, the clothes are spun dry so that it does not take long for them to be in the washer. Previous washers still left the clothes a little more wet so that it took longer to dry.

Its easy to use and does a wonderful job. The orice was comparable also.

Good for big family , and can wash big blanket and

Had this washer for about a year now. It started out good but now it’s always unbalanced on the spin cycle and gives an error code. It’s frustrating. Called customer support and they showed me how to calibrate it, but that doesn’t work the calibration is a three second process. I have to take some of my clothes out when the cycle gets close to the end just so maybe it can work sometimes The bad thing is I love Samsung products and everything I own is Samsung. I need to rethink this brand.

This machine has performed excellent. The important aspect is that my wife loves it.

I love my new washer. It is easy to use and very efficient. The delivery people were great.

Absolutely love this washer... my clothes feel so much better.. takes some getting used to because Im used to the old fashioned washers but I love it... the only downfall I have is I have to tippy toe and bend in to reach the bottom to get all the clothes out of the washer... But it is amazing and the price was not bad at all especially using my BB card because I got 100.00 back in rewards from buying the set

I did a lot of research, investigating and deliberating while trying to decide what washing machine to purchase. This one seemed to have similar reviews to others I looked at (LG, Whirlpool) but at a better price point. Unfortunately, this capacity is either different from other 5.0 cu. ft. washing machines, or my old washing machine that I had in our other house was much bigger. (Whirlpool Cabrio from around 2015ish). This washer cannot handle a standard queen size comforter--which is one of the sole reasons I was looking for a machine this size...and the matching dryer is even worse. Besides that, many of the cycles cannot be over-ridden, and unlike the Cabrio I had, you cannot over-ride the water useage, except on a few cycles which makes the Deep Fill option mis-leading. Additionally, the shortest cycle on this is the quick wash, which is still 30 minutes; a normal cycle will function in just less than an hour, and a permanent press cycle runs you about 90 minutes. In short, I am disappointed in the function of the machine, but other than the bedding issue, it cleans the clothes.

Nice washer easy to load and very quite my washer went out doing the winter storm.

The Samsung washing machine is quite spacious and quiet. I love it!

I really like the both of them. they are easy to use and both are quiet and fast! I love my purchase

Large capacity. Many settings. Easy to operate. Recommend highly.

It is nice and big and can fit quite a bit. It does a great job and has a lot of different settings.

We've had this washer and its matching dryer for a couple of months now. I had originally planned on only replacing the washer after the spider arm had broken, but since the dryer was as old as the washer, we decided to replace both of them. The price for the pair was great and both of them have worked great since we installed them. The old Samsung washer and dryer both lasted just over 10 years, hopefully this new pair will last longer than those. The controls are simple to use, but the detergent and softener tray seems to be a little flimsy, time will tell if this part breaks or not. A wish list item would be an option to change the sounds on the washer and dryer, a way to upload your favorite ringtone would be neat.

LOVE IT very easy to use, cleans your clothes perfect just love it.

Have had this set for nearly 6 months. Wanted to use it for a while before giving me a proper review. Not a big fan of the lid locking feature. Really do like having the option to add fabric softener and detergent under the lid before starting a load. It did tear several garments of my girlfriend. Kind of wish I had purchased a washer without the center agitator. Other than that it’s been a great set so far.

love everything about this washer. Quiet and vey easy to use. Has all the features i need.