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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,670 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing❤️❤️❤️❤️❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned! I wish I could buy 2 it’s just that spacious and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. I was very pleased with the service men who installed the machine. There was an issue with my hose that I had already they were able to fit the hose. I was very happy. the work was efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I moved to an apartment complex that does not provide a washer and drier. We checked two other places for these needed household goods before we decided to make this purchase. This Samsung washing machine is easy to use and very effective. We love it and would recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washing machine for a busy household.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are enjoying the product. It operates quietly and smoothly. It clean laundry very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Large, plenty of room to launder comforters and large loads. Washes great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space easy to understand directions so many options love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Large capacity. Replaced my GE with this Samsung upgrade. Easy installation. Delivery was exceptional especially since I live on the second floor. I did not have the need to buy the matching dryer but it’s definitely on my list impressed with my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great. It is really quiet and does a great job getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use, washed a queen size comforter and it came out beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to operate and so quiet. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer in 2022 and it has been worth the money. It has lots of room inside to wash my comforter. I also like the option to deep fill. It was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to do. Looks good also. Watch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine has slot of nice features. Size is great for big comforters and blankets. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended very good quality, easy to use, and squeezes and washes very well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer work very nice Pleased so far. Large Capacity good for comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love size and easy to use it this dont use that much space i love the music at the end

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. Easy to use and is super quite. Will be buying the matching dryer soon

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Top Loaders are the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had front loaders for just about 10 years and have loved them and feel that we have gotten our use out of the washer. My dryer is still holding strong too! After looking at new washing machines and knowing we have a family of four I was in the market for a top loader as they have larger drums for more clothing/blankets/towels etc. My washing machine is quiet during the cycle and sings to me when its done washing! love my new top loader!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity & easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use, large capacity, and works as expected. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife Loves Her New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke. Went to Best Buy to see what they had. Our sales lady showed us various washers. My wife picked the Samsung. It was delivered 2 days later and my wife loves it. She says that our clothes are getting cleaner with the new washer. The washer, sales experience and delivery were excellent. We will buy the matching dryer when our current one dies.

    I would recommend this to a friend