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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the spin cycle, agitator performance, reliability and balance issues. Overall, the washer seems to be well-received for its core functions, but there are some areas where improvements could be made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,669 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Top loading is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds bigger loads and top loading is much easier. No old school agitator keeps heavy loads balanced

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very quiet clothes come out super clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good washer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good machine. Large loads and clothes come out clean. Not loud at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really appreciate the way you do business though no one told us about the 14 day return policy or I would have bought the extended warranty. The washer works great we love it, I thought we had a problem with it but it was a bad breaker fuse. The washer is fine. Can we still buy the warranty? Please let me know if we can thank you for your time and service keep up the good work Victoria.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large samsung washer. Lots of settings and large enough to wash anything. Does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Mr. T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a terrific product, super quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machine is Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about this washing machine is the glass top and how it's easy to use. It works really well and looks nice in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to use and cleans well. A little on the large size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    10 months in, would recommend.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, can get a ton of clothes washed in one cycle. Not loud other than the song that goes off when the load is finished. Would recommend, especially if you're coming from a front load washer as I was.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Massive Laundry Tub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a very old Kenmore dryer from the early naughts. The amount of laundry this holds is massive. Super efficient with water and soap usage. The water jet is nice to do a bit of pre-washing for potentially stubborn stains. The only issue we've run into is that it can be difficult for my 5'4" wife to reach the bottom of this washer. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy this washer works. It has so many different wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works perfectly and is great with large capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very efficient with large capacity tub. We can get away with a lot less loads then with our previous machine. Quiet I have seen reviews that say the water doesn't fill enough into the tub and leaves clothing dry, haven't seen that happen at all on mine and they are thoroughly wet. Only con would be that it doesn't connect to the internet like it said on the product page..... But great value for the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Joseph! Thanks so much for sharing your thoughts on the washer! We really appreciate hearing from all our customers. ^Jecca Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Recommend this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Easy to use. Large load capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washing machine for the price. Very quiet and gets the job done well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use. Gets clothes clean, washes large items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, nice and quite. cleans clothes good. good washer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and it washes very well. Easier than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Much more efficient than my older washer. The spin cycle is more effective as well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic! Thank you for choosing Samsung for all your laundry needs! ^Lo Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful machine...perfect size and easy to use.. we love it..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity. Washes items thoroughly. I like that I can fit a bedspread in.

    I would recommend this to a friend