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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,671 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than My Old Front Loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of an 16 year old front loader for this model. I love it. The controls are so easy to use and the clothes smell amazing when they are done. i have absolutely no complaints. Well, maybe one. I am 5'3", so I do have to stand on my tippies to get the clothes at the bottom of the basket. I love the active wash option. This machine is a great price for all the options it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Just what we needdd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quieter than our last Fits everything we need Quick wasg is a dream

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it. Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it's washing machine very much. It is easy to use and runs quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Cleans perfectly and is easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can fit a comforter in it and it's quiet. I love all of the cycle options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love no agitated in middle and cleans better. Works very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes and very quiet. Very happy with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer, Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is bigger than it looks. My wife thought its was the same size as our old washer (also 5.0 Cu) until three large blankets later this thing still had some space. The only down side is the detergent and chemical add slots, they are flimsy and too easy to pull out. A great washer that we are glad we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet machine.. easy to use, super faster delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    bought as gift for son's family and they love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    family says they like doing laundry now this is si large and easy to operate

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to know that we have exceeded your expectations with our sleek design and innovative features that have made the task of laundry a little easier. Welcome to the Samsung family experience! ^Cat Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the options of this washer. Just not sure how well the clothes get washed without an agitator. I will def get one next purchase. But overall I like how big the tub is and how quite it is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been perfect for our family of 6. Large capacity and quick wash are great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Always wanted a Samsung!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our previous washer because it broke, so we decided to go a bit fancier and get this Samsung. So happy we did! It has worked flawlessly the past few years and still going strong!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet. Smooth running. Well built for price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great in size, great for beginners, and great for a big family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machine is Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about this washing machine is the glass top and how it's easy to use. It works really well and looks nice in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Cleans king size comforters well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash a lot of clothes in one wash. This saves me a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Such a large capacity and so easy to use!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Gets the laundry amazingly clean. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great machine, very large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is easy to use and has nice features. Very large capacity

    I would recommend this to a friend