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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,670 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome spacious machine. Easy to manage. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the price and energy efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my washer died, I couldn’t be without a washer for long so I compared all of the washers in the store and this one was just what I needed. It is energy efficient & has a jet stream prerinse feature that is unique. I love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is large sized and can fit a full load with ease. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and the cleaning part is true.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    nice big machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It holds a lot and gets my cloths clean with little water. It does take a long time for large loads, but all around a very good washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung too load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a top loader always a front load, I’m so glad I made this purchase the options we have for washing clothes and how well things are being cleaned definitely worth the &

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does heavy loads with no issues. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever purchased. Love that big capacity and all modes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more coin for laundry! Really quiet to operate and has a good capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer and it was a great deal. It had a few scratches on it from being an open box deal, but it works greatand it is super efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer. Works great! Easy to use and looks awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    High Performance!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Performance Washer! Able to wash blankets!! Definitely a great washer!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    State of the Art!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing in detail, performance, and super quiet. My favorite part is the waterfall feature inside when the water fills up the washer. Also, it will only use the amount of water needed for the load. So even the smallest loads won't waste any water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this washer. Easy to use with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine already! Huge interior and can fit quite a bit! Only down side is the bigger fills take about 2 hours plus to wash. When I put on the whites setting it automatically takes 2 hours to wash even with a normal size load with no added features. Good machine just don’t like the time it takes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great, not loud fits a lot of cloths good price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! Huge capacity and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy for use 100% recommend Th guy install so quickly

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Horrible washer do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible washer. Only 2.5 years old. Constantly unbalances almost every load, even with constantly calibratiing it. Cannot wash anything heavy like towels or hoodies. Wastes so much water, refills each time it's unbalanced unless you catch it right away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your laundry convenience has always been our top priority. Let's get this taken care of, AngelaR.

      When your washer encounters poor, unbalanced performance, you can easily troubleshoot it by following the simple steps from the link below. There are recommended embedded links; kindly visit them.

      The Samsung washing machine spins poorly:
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147512580, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for awhile for a new washer as my current one was 16 years old and was starting to flood my floors. I have to say that even know this one is a little loud, it is absolutely amazing. I love this new washer. It is able to handle all of my comforters, blankets, pillows etc with no issues. I definitely recommend this washer.

    I would recommend this to a friend