Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,671 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Smarter than the consumer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big ,quiet,roomy,efficient washer.,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it Has a nice appearance and it’s easy to use and it is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE THIS SAMSUNG WASHER !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally in love with this washer! It has so many options to choose from including the number of rinse cycles, spin speeds, various pre-set wash cycle selections, and a water jet feature to allow spot washing, plus lots of other features. I especially love the lid, it’s slow closing plus it’s clear, giving you the option to look inside without stopping it. It’s quiet and does a fantastic job. The loads take a little longer than old fashioned machines with center agitators but your clothing comes out very clean and indamaged. I would highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 cu ft washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine that offers many different options for how to wash your clothes including even a quick wash cycle for when you don't have much time. The machine operates very quietly which is important because I have upstairs laundry which is located next to bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, real quiet also the drum is big and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, quiet and gets the clothes clean good price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about a month ago and it hasn't yet dissapointed. Was delivered on time and installed in a professional manner. The washing machine is huge. There had yet to be a pile of clothes that I've sta led for 2 weeks that hasn't been able to be done in 1 load. It cleans perfect and has a lot of really nice features. I would reccomend this washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than claims.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about the "automatic" claims that accompanied this machine. Since purchasing it, and using it extensively, it has made my laundry chores a lot less problematic. It really does all that it claims, and more. The gentlemen who installed it, along with the companion dryer, were exceptionally professional and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, big run for heavy blankets and comforters. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It’s Yuuuuuuuge!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My arms and legs are very short and this washer is very large! I don’t think I thought this through!!! Seriously I have to stand on a step stool to get the wet laundry out. My old non-matched dryer —which was very large when I bought it— can only dry half a load in one go. It washes well, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a couple of weeks but so far it works great. I like the glass top to see what's going on. I like that I can push the power button and use the water jet to rinse whatever before I close the lid. If you find something to throw in after it's started, the lid unlocks in a jif instead of waiting. I'm still figuring a few things out but so far all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer and it was a great deal. It had a few scratches on it from being an open box deal, but it works greatand it is super efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large tub on this washer. It’s very quiet. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price, easy to use and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Chucks opinion!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large washer wow !so different from a front loader.its a long reach to empty this biggie! Over I love it! Its a big noisy compared to a front loader!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Still works wonderfully

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machines. They work easily and make little noise. They are wonderful quality. I also enjoy the little music it plays at the end to signify its finished

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good, large, and simple.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with huge capacity. Very intuitive and easy to use. Bought it a year ago, included it when we sold our home, then bought another one. Only issue is bedding and getting used to what items and how much to put in to reduce "unbalanced" issues. Not a huge problem and no issue with clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with the customer representative who assisted us with our purchase. He was knowledgeable, courteous, and helpful. I am also satisfied with the washer we purchased. I love the soak cycle as well as the bedding cycle and the roominess in the machine. I look forward to shopping here in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space. Easy to learn. Quiet which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy I bought it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great. I never realized how large 5.0 Cu. Ft. is, or I wouldn't have gotten such a large-capacity washing machine. But that said, this machine accommodates loads of any size, including very small. I have a Samsung refrigerator, and I think the electronics are better in Samsung-brand products.

    I would recommend this to a friend