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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the spin cycle, agitator performance, reliability and balance issues. Overall, the washer seems to be well-received for its core functions, but there are some areas where improvements could be made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,669 reviews
  • Rated 5 out of 5 stars

    Washer/Dyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer/dryer set. These work amazing and also had the installation. Very professional and amenable to work with me living on base. The delivery time was on time and only took about 15 minutes to set up. I can’t express enough how much I love this set. If you need new washer/dyers look into these first thing !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the amount of clothes it washes but theres alway dirty debris in the bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use and the cleaning part is true.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    My new washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. I used my washer the day that I got . It’s great. But I don’t know why there is a no spin option. But I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for the price and energy efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my washer died, I couldn’t be without a washer for long so I compared all of the washers in the store and this one was just what I needed. It is energy efficient & has a jet stream prerinse feature that is unique. I love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Nice Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is large sized and can fit a full load with ease. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine (Do I really need a title?)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! The price of this machine was not something we can pass up as we needed one asap. Quiet and does the job efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    nice big machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. It holds a lot and gets my cloths clean with little water. It does take a long time for large loads, but all around a very good washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more coin for laundry! Really quiet to operate and has a good capacity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    State of the Art!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing in detail, performance, and super quiet. My favorite part is the waterfall feature inside when the water fills up the washer. Also, it will only use the amount of water needed for the load. So even the smallest loads won't waste any water.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer an dryer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant upgrade from our previous washer which was over 17 years old. It therefore took some time appreciate it. Definitely more energy efficient and more quiet. It is working wonderfully so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ADKey, it is so great to see that you are having a great experience with your new Samsung Washer. We are happy for you and your new unit. Welcome to our community and thank you for choosing Samsung any our family's home. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this washer. Easy to use with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer! Huge capacity and cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with lots of room. Finally able to wash my comforters! Delivery guys were also great and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great, not loud fits a lot of cloths good price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Five loads in first six hours...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five (5) loads in first 6 hours. So far so good. Hoping for 10 years of service. Expecting 5-7.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer. Don't love the settings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to do a really good job. I do miss the control settings on my previous washer, which were much easier and more intuitive to use. A definite negative is the default hot water setting when I turn the washer on. Yikes! If I'm not careful, I could easily wash my clothes in hot water!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity, love the features, and its quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE THIS SAMSUNG WASHER !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally in love with this washer! It has so many options to choose from including the number of rinse cycles, spin speeds, various pre-set wash cycle selections, and a water jet feature to allow spot washing, plus lots of other features. I especially love the lid, it’s slow closing plus it’s clear, giving you the option to look inside without stopping it. It’s quiet and does a fantastic job. The loads take a little longer than old fashioned machines with center agitators but your clothing comes out very clean and indamaged. I would highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for awhile for a new washer as my current one was 16 years old and was starting to flood my floors. I have to say that even know this one is a little loud, it is absolutely amazing. I love this new washer. It is able to handle all of my comforters, blankets, pillows etc with no issues. I definitely recommend this washer.

    I would recommend this to a friend