Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- |
- SKU:
- 6322982
Customer reviews
Rating 4.5 out of 5 stars with 4671 reviews
(4,671 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy this washer works. It has so many different wash cycles.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Spacious and effective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup process from Best Buy was very smooth and complete without any effort from my side, and they delivered on time. The washing machine and dryer itself are very spacious, and the dryer leaves the clothes very warm. I have had it only for a couple weeks though, so will update when more time has passed.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, large capacity, very quiet. Lover the clear top!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done! Quiet. No problems. Plenty of space.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Nice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads of space in this washer. Quiet. Easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It washes very good and it’s very quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great washer for the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is fantastic. It’s spacious. It easily handles bedding and has a setting for waterproof bedding. It’s easy to adjust water temperature. When the cycle is finished, there’s a nice, musical signal. The washer is also Energy Star certified, which is a plus for me. It’s a really good value.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Happy with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for approximately 6 weeks and am very satisfied. As others have mentioned, it does seem to take longer to wash a load of clothes than my previous washer but the clothes are clean and fresh at the end of each cycle. Plus I do not have to deal with the musty smell of a front loader.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fast and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it shipped and they installed everything for me and i love that it plays a little song when ready and everything comes out so clean and fresh. Would recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Quiet washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and design. Very quiet and easy to use.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, love the ADD WATER feature, huge capacity!
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Excellent machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, large capacity and settings for all clothing.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quite but powerful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so quite even on spin cycle. Yet it cleans my clothes.
I would recommend this to a friendBrand response from Samsung
Posted .We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. We welcome you to the Samsung experience. ^Cat
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this, and its matching partner for 3 months and they have completely changed my laundry game, they are fast, quiet, lowered my utility cost, and the most surprising feature, they play a song when they finish, much better than the angry BZZZZZ i am use to.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Definite upgrade on previous Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger tub, quiet, fast. Nice design. Would buy it again
I would recommend this to a friendBrand response from Samsung
Posted .Excellent! Thank you for choosing Samsung for all your laundry needs. ^Lo
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Item for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new unit and I was truly amazed at the new design with out the agitator in the middle.......so now you truly have space for almost double the load as before. I love the new turn knob digital design with the levels. But the best thing is that the unit is so quiet that you barely hear it running. This was a great buy.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the wonderful five star review! Function, value, and great design are the features of a quality appliance! We are so glad you choose Samsung to be part of your home. ^Lena
- Cons mentioned:Balance
Rated 1 out of 5 stars
Horrible washer do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible washer. Only 2.5 years old. Constantly unbalances almost every load, even with constantly calibratiing it. Cannot wash anything heavy like towels or hoodies. Wastes so much water, refills each time it's unbalanced unless you catch it right away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your laundry convenience has always been our top priority. Let's get this taken care of, AngelaR.
When your washer encounters poor, unbalanced performance, you can easily troubleshoot it by following the simple steps from the link below. There are recommended embedded links; kindly visit them.
The Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147512580, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A very good washing machine with added features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine replaces my old Samsung washing machine, which did a good job of getting my clothes clean. So far this new washing machine is also doing a good job. It has a few additional features that my old machine didn't have, including Active Water Jet and a larger tub.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Value for size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is exactly what I needed. We have a large family so I wanted a large washer that was easy for the kids to operate. The jet water feature is pretty cool for a quick hand wash for mask. The reviews mentioning long wash cycles is true but those cycles can be adjusted.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever purchased. Love that big capacity and all modes.
I would recommend this to a friend



























