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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the spin cycle, agitator performance, reliability and balance issues. Overall, the washer seems to be well-received for its core functions, but there are some areas where improvements could be made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Works great and easy to use. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Easy to use good quality product. Leaves my clothes very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Large drum for big loads. Cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. We went to the Best Buy in mooresville, NC. They were super helpful. My mom finally got her washing machine, other stores just kept pushing back her delivery date with out even having the product. It’s easy for my mom to use and comes with all the features she likes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying my Samsung 5.0 cubic high efficiency load washer with the active water jet. My clothes are washed very clean and smell so fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washing machine had a leak, but the repair would have been $200+. We decided to get a new unit because we were tired of the front loader anyway. This top load washer is great for our small apace so we can leave the top open to dry and not make our clothes have a musty odor. Satisfied so far this first month!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The washer has plenty of user friendly settings to help you choose exactly how you want your clothes cleaned. Looks great and cleans great. When your load is done it plays a little jingle to let you know it's finished. You can turn that off if you don't like it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, it's really a energy saver,my energy use starts to reduce, pretty quiet not a lot of vibration

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the load capacity of this washer. What used to take me 3 separate loads to do can now be done in one big load. The spin cycle gets nearly all the water out leaving clothes just barely damp. The window top is kind of unique as you can actually watch your clothes being washed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed at how clean my clothes are! Great washing options and user friendly. Love the cute musical chime at the end of the load! Wish the drum would lift up after the cycle because I am short and need help getting clothes out of the very bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Xl washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. It holds 2 comforters possibly 3. Lots of settings including adding extra water to the wash. I like my clothes completely covered so I always use extra fill. It just fills to right above clothes. I’m short and I can still reach the bottom to get the clothes out. I’ve only had it almost a month but so far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how convenient it is to be able to wash even the largest of items in the comfort of your own home and are glad to hear that you're getting great use of this washer. ^Lo Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy...they rust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible...After only 3 years of use the washer started RUSTING. Why would they make a washer that RUSTS? Samsung WILL NOT REPAIR the washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works amazing the settings are easy to use and it has plenty of space for our queen bed sheets to wash fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer. we previously had a samsung that lasted almost 9 yrs with no problems. decided to go with this one since it is very similar to the one we already had. we are a family of five and this washer holds up well. i do multiple loads of laundry at least 3-4 times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful, HUGE capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clothes come out clean without extra effort.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Momof2boys. We are happy to hear that you're loving this washer. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer is sufficient for my needs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to do an excellent job of cleaning (only used it 4 times so far) and is certainly roomy. Also, I like that it doesn't have a lot of "extras" which will probably never be used by me, such as ability to connect to my smart phone, steam, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy this washer...it's worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated in my review of the matching dryer, it's awesome too. I had a small washer, so this was a much needed upgrade. It has a much bigger drum, and washes the clothes very well. I don't have to use as much determine with this washer, so I'm saving lots of money compared to using my other washer. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer since I just moved the country july 2022. As of Feb 2024, it still works PERFECTLY! Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ive ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had. Fits far more then you would think. 2 loads of my last washer fit in this one with room to spare. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the choice to get this washing machine. Its so easy your kids can do the laundry with just push buttons and no annoying loud buzzer!

    I would recommend this to a friend