Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Wonderful washer for a family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 5.0 Cu.Ft. 10 Cycle Top Loading Washer is perfect for queen sized bedding, and large loads of laundry. It's super efficient with it's water use, and the feature I love the most is the built in water faucet, as I do not have a wash sink in my laundry room. So I can pre-treat things so easily!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung understands how convenient it is to be able to wash household items of all sizes in the comfort of your own home. We're glad to hear that this washer is meeting all your laundry needs! ^Lo
- Pros mentioned:Cleaning performance
Affordable yet excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only used for a month or so, but so far the machine is excellent, fairly quiet, and get clothes cleaner than our old front-load machine. Water usage does not seem to be more than the front--loader, so that is an important consideration. The manual had much useful information.
I would recommend this to a friend - Pros mentioned:Capacity
Best washer ive ever had.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever had. Fits far more then you would think. 2 loads of my last washer fit in this one with room to spare. Highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Great Choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the choice to get this washing machine. Its so easy your kids can do the laundry with just push buttons and no annoying loud buzzer!
I would recommend this to a friend - Pros mentioned:Ease of use
Dryer and washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product love it… I have dryer and washer both working very easy to clean and use
I would recommend this to a friend - Pros mentioned:Capacity
Amazing Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works so well. It has large capacity and it easy to work. I also enjoy the features that this washer adds, such as the deep fill.
I would recommend this to a friend Washer/Dyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the washer/dryer set. These work amazing and also had the installation. Very professional and amenable to work with me living on base. The delivery time was on time and only took about 15 minutes to set up. I can’t express enough how much I love this set. If you need new washer/dyers look into these first thing !
I would recommend this to a friend- Pros mentioned:Cleaning performance
Amazing washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We. Love. This washer. We went back to the top load from the front loader and will never go back. Cleans our clothes and has tons of settings to clean everything properly. Love the internal water spout for stain washing too
I would recommend this to a friend - Pros mentioned:Capacity
Size Matters!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a number of home made quilts and thick bedding, which is why we got the large capacity washing machine. It works great and can handle the large loads. You can always put smaller loads in a large washing machine, but you cannot put some large loads in a smaller one!
I would recommend this to a friend - Pros mentioned:Capacity
Samsung FTW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very deep very comprehensive washer. Does large loads and comforters/blankets. Very happy with results
I would recommend this to a friend - Pros mentioned:Capacity
Samsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine works amazing the settings are easy to use and it has plenty of space for our queen bed sheets to wash fabulous
I would recommend this to a friend - Pros mentioned:Cleaning performance
Large capacity washing machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the see-through top and the waterfall action. The washer does a good job, however, I wash only in cold water, and notice that some things are not looking too clean. My fault. I will experiment with hot water.
I would recommend this to a friend - Cons mentioned:Agitator
Worth the warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No agitator, many wash options and not too deep that a 5’2” person can reach the bottom. I am able to reach the items in the machine comfortably on this model.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Spin cycle
Poor Spin out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated washer from Wonderful 18 yr old maytag...that didn't pull in hot water anymore... but everything else did Great Job of cleaning laundry. This Samsung... REALLY DISAPPOINTED with how damp clothes are when done with cycle.. on Highest spin setting. I
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NancyjS,
We can feel the disappointment with your washer. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147244493), to help our team pull up your information.
Have a great day!
^Rodel
- Pros mentioned:Cleaning performance
Love this washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer since I just moved the country july 2022. As of Feb 2024, it still works PERFECTLY! Awesome purchase.
I would recommend this to a friend Do Not Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 9 hours on one wash last weekend due to the easily triggered unbalanced load issue that has plagued this ma hine since the very beginning. I tried all the DYI fixes, and have been rinsing by hand, sqeezing out the water, then hanging to dry until dry enough to put in dryer or put away. Best buy redirected me to another # since I didn't get the extra warranty with them (bought new 6/2020). That # was someone trying to sell me a medical alert service! Not to mention this machine does not clean well, even if presoak and wash twice. I am so angry that I bought this garbage. I should have just bought nothing, at least I would have saved the $ since my hands are doing the work. Pure garbage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LoisM,
Congratulations on your new appliance purchase. We are here to help you out with your washer having an unbalanced code and not cleaning clothes properly, to address this concern let me share a troubleshooting link.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Clothes are not clean after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
To better assist you on other matters and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144960607) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity
Terrific
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this washer. Bought asset with matching dryer. Works very well, has quite a large capacity. Note, if you're on the shorter side you'll need a little step.stool to reach in to take out clothes. These units are tall.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there NicoleRynee, I am glad to hear you are loyal to our Samsung Washer. I am happy you have been pleased with the performance of your machine. Thank you for continuing to put Samsung in your home. We are so thankful for you. ^Brad
- Pros mentioned:Size
GOOD WASHER!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD WASHER AND BIG SIZE HELPS GET MORE DONE AND CLEANED.
I would recommend this to a friend - Cons mentioned:Spin cycle
Please with product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alittle slow and i didnt care for the fact it does not have an option to use hot or cold its just automatic so i put an adapter on it n attached the hotwater line to th adapter. Other then that its really good
I would recommend this to a friend - Pros mentioned:Ease of use
BEST WASHING MACHINE I'VE EVER OWNED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the washing machine for about 10 days and LOVE it. The installation was delayed for a lengthy time due to COVID 19 so needless to way it's had a real workout since. It uses less water, easy to use and leaves my laundry VERY clean. A big thumbs up for this washer.
I would recommend this to a friend