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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whirlpool Cabrini died on us after 5 years, so we did a little research and apparently Samsung is supposedly a good brand for washers. So far I haven’t had any issues but I did purchase all warranties available for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good wash, silent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wash, silent. Very happy with the Washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is! It fits even king comforter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been really enjoying my Samsung 5.0 cubic high efficiency load washer with the active water jet. My clothes are washed very clean and smell so fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung FTW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep very comprehensive washer. Does large loads and comforters/blankets. Very happy with results

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Poor Spin out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated washer from Wonderful 18 yr old maytag...that didn't pull in hot water anymore... but everything else did Great Job of cleaning laundry. This Samsung... REALLY DISAPPOINTED with how damp clothes are when done with cycle.. on Highest spin setting. I

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ive ever had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had. Fits far more then you would think. 2 loads of my last washer fit in this one with room to spare. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great Washer without the classic agitator. The only thing about it is that it takes longer to wash clothes. Thankfully though, it doesn't give off the mildew like smell of a front loader. The 5.0 cubic feet assures a larger load and the deep fill option affords the larger load to be thoroughly cleaned.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad you like the washer, Hardtime41! Thanks for letting Samsung be part of your home. ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works amazing the settings are easy to use and it has plenty of space for our queen bed sheets to wash fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the choice to get this washing machine. Its so easy your kids can do the laundry with just push buttons and no annoying loud buzzer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has different time settings. Really quiet and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, it's really a energy saver,my energy use starts to reduce, pretty quiet not a lot of vibration

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still satisfied after 1year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 1 year and still love it. easy to clean and maintain. only downside is large loads like bedding and blankets have to sometimes be manually adjusted due to balance. Overall great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer since I just moved the country july 2022. As of Feb 2024, it still works PERFECTLY! Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! A month in and we don't have any problems with this washer. I do worry about the lid getting scratched (the plastic seems pretty soft), but otherwise its' working really well. This washer holds a TON and hasn't given us any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I had recently bought same one a few years ago. The Washer stayed with a home we sold. Was happy to get same washer. The unit does seem a bit more compact which is good for smaller room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy with new Samsung washer & dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced washer and dryer which we had for 12 years with a pair of Samsung products. Overall we are happy with their performances but it will take time to figure out all the best/appropriate settings on the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer stops rinse and or spin if it senses any unbalanced items inside. Alarm goes off until you fix it. Takes a long time for loads. Even the "quick wash" takes 30 minutes plus. Does wash well once you figure out how to work it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Marie. ^Lo Samsung

  • Rated 5 out of 5 stars

    Very nice top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a Maytag front loader that leaked, shook like crazy, would get smelly, threw error codes all the time. The Samsung is nice - enough options but not too much. The drum is quite large, I read online that one should keep the load size to about 15 lb of clothes, which is 10 bath towels. So that's what I am doing. For those who are wondering whether to buy a top load or front load - the top loaders *do* use more water. Quite a bit more. This bad boy fills the tub up during the final rinse. And this machine is slower to complete a load that the front loader. On the other hand, towels are more fluffy, knit fabrics are not showing wear or damage. And I had problems with the "high end" Maytag commercial front loader within a year. So, I loaded up the extended warranty on this, and I gonna roll with it. A minor annoyance - the "start" button and the "power" button are next to each other. I have an amazing ability to set up the load, then hit power and cancel it all out.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Worth the warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agitator, many wash options and not too deep that a 5’2” person can reach the bottom. I am able to reach the items in the machine comfortably on this model.

    I would recommend this to a friend