48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $566.99
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washer, and got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replaced our old washer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer to replace our old washer that had a center adjator. We like that we can wash our cal king comforter in it. You can select a deep fill on certan settings if you need that. At time we use that feature with my work clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of Samsung washer and dryer for my new townhome. I am very happy with the Samsung products. The washer with 40% vibration reduction technology, which did make the washer much more quiet when spinning. I'll recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good buy, unless you're very short

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer. However, I have a small area for placement, and the washer is larger than I preferred. However, it fits and works well. Very happy with the performance and how my laundry when finished. Lots of good perks added.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the easiest washers I have used doesn't take long to wash at all has a lot of different Cycles I would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this product for a little over a month and so far, so good. I haven't read the manual fully beyond normal use but I can tell you that it does clean your clothing well. Like I said I havent had it that long but right now I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much quieter than my old washer. We haven’t had any type of issues at all with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large drum

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. I have three children and an abundance of laundry. The inside drum holds large capacity loads and is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older LG after we moved. We previously had an earlier model of the Samsung at our old place that never had issues and this updated model is even nicer. Has a good set of features and plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a deep fill option that covers the clothes in water..a good thing in my opinion. Average load takes about 2 hours. Clothes come out clean. Have to be careful to load the washer evenly or it become unbalanced and will alarm. Has only happened once so far. All around good washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LanDres! We're really grateful to you for providing this very insightful and helpful review. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very satisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had more fun doing laundry to be honest with you. Easy to use, great features like the different washing cycles, music it makes when washing is done, see thru lid, no spinny thing in the middle and it is very quiet when washing. Great price!. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GAME CHANGER

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment you can ever make. I purchased the set and these machines run like a dream. I absolutely love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my parents!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer pleasing on the eyes, but also it is fun to watch (so say my parents). The nicest feature for my mom is that there is nothing in the middle so she can easily remove clothes from the washer. My dad likes how easy it is to add detergent and fabric softener.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung experience. ^Cat Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I like the safety options. I can wash my bedding without it getting stuck or wrapped around the center thing. Handles pretty big loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    what can i say, it works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm not too picky, just want my clothes clean. So far been doing the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Superior cycle choices/interior volume

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior cycle selection & high capacity. Prefer this model & design (top loading) to my last front loading washer, as you have more control over water use & no rubber gasket to deal with (they tend to rot out & tear, causing leakage).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy family

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has changed my family’s life! We are able to finally do our bedding and it just makes it so much easier than constantly going to the laundromat! I also love the deep fill option when washing g to ensure every piece gets cleaned appropriately l!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It does a great job cleaning my clothes. It has a large tub and can hold large loads. I would highly recommend this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my new Samsung. I'm happy that I spent a little more and got a bigger tub. I won't need it real often but have already used it several times. Love the options to change settings. A bit surprised how long the cycles take.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Top glass washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got mine and it works great no issues spins slowly idk if its like that but gets the job done simple to use

    I would recommend this to a friend