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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,669 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What stands out most is how quiet and efficient this washer is. Even during high-spin cycles, it runs smoothly with minimal noise. The EcoBubble technology ensures that my clothes come out fresh and clean every time, even with cold water settings

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. It washes my clothes, where's my 400 dollar gift card? :)

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Very efficient machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water saving. Highly recommend. The only problem i did have is that it went unbalanced when washing a quilt.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It wants to do things its way and that's okay.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer. It has its own mind on how you should wash your clothes. It took a little getting used to but we have reached an agreement and it does a good job washing the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 1 month and love everything about it. King size bedding fits great!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    'Enjoying our Samsung 5.0 Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very easy to use and offers a lot of options for the best settings according to different sizes and types of laundry loads. The price was also reasonable considering the wide array of features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SamsungWasherReview, congratulations on getting a Samsung washer and dryer that you love. I know you must appreciate how well the units work as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love my Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my washer maybe about 3 times now. I love how much items I can get into the washer and I love that there's a timer indicating how long each load will take. The downfall is maybe the sound could be louder once the loads finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed for our new home. We could't be more pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then expected Large capacity. Stong rinse. Clothing intertwine tightly. But so far so good Dont see delay start. That would maje it better to set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Calming and clean!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone. For an added calming pleasure, the top is clear and it is fun to watch. It does a great job cleaning our wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer yet!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung washer to replace a 25 year old one that was spitting out rusted metal pieces. I looked at many other brands with different options, and found that this one was just what I needed. It operates quietly, cleans with less water-which saves money, and even has an option to add more water if needed. The style/design is nice-very modern-and i like being able to see through the lid to look at the wash load. Because it is a high efficiency model, it also uses less detergent, which saves more money. It was priced right and is a great value. My dad was very happy i bought this for him.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large capacity washer that is great for my large loads. I was concerned about the water saving feature but my clothes come out clean and soap free. I can wash my blankets and quilts which is so important to me.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Too long of a wash cycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this washer and ran the quick wash to make sure everything was working. Seemed great until the next day I washed a load of towels with the fabric softener option on. 1 hour and 28 minutes later they were finished washing. This is entirely too long of a wash cycle for a family who does a lot of laundry. This was such a disappointment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your washer, HeatherB. Let's get this taken care of.

      Here are some steps to take when the washer's cycle takes too long. Please click the links and hyperlinks and watch the instructional video for tips.

      Check your washing machine load size and the cycle you are using:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Run calibration mode on your washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/#run-calibration-mode-on-your-washing-machine

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146581926, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quite and very efficient in cold water

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks very sleek and beautiful. Very quite when doing the run. It automatically takes the time although we have set the timer at 54 minutes. it gauges the time based on load it seems. It’s highly efficient in cold water and hence saves energy cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was delivered and the installation took me about 15 minutes. So easy and simple. The operation is straightforward and easy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers! Fair price for a quality wash! Easy operation with plenty of options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer i’ve ever had!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for a while now. It is dependable, quiet and has sped up our chores due to the high capacity and smart balancing features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family of 6, multiple loads a day

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, family of 6 (4 boys) and we do around 2 loads a day. Product running strong, easy to use and some cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied but not in awe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively quiet and has a variety of wash settings. Overall no complaints. The only complaint is that sometimes you have to press the button more than once when it doesn’t register your first touch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We bought Samsung Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the new washer and dryer! Delivery was right on schedule both times a month apart. They are wonderful and really beat the 10+ years old Maytags that we had. Great service, and prices were high, but to be expected. Totally worth it.

    I would recommend this to a friend