Customer Ratings & Reviews

We have had this washer for a while now. It is dependable, quiet and has sped up our chores due to the high capacity and smart balancing features.

Water saving. Highly recommend. The only problem i did have is that it went unbalanced when washing a quilt.

This was my third washer. I was very frustrated prior to getting this machine. I had started with the Samsung 4.5 ft.³ but there was a definite loud scraping noise every time the drum moved. Then I got the LG 5.3 ft.³, and that just didn’t work. Probably something with the computer. I am very happy with this machine. My clothes come out clean, it is relatively quiet, unlike the 4.5 ft.³ version, and I believe it is using a lot less water than my old machine. I like that there is a 20 year warranty on the motor as well. I would recommend this particular Samsung washer.

Wonderful washer easy to use let's you choose how you want your wash completed

Amazing capacity. It really does the job well. I am a little short and it is difficult to reach all the way to the bottom of the tub, though. I have a step stool to use. The washer's selections are very good, too.

This washer was much bigger than I anticipated. That's a good thing, but I do need a stool to reach the bottom of the washer now. Love it. Has many features.

I didn't realize how small and lifeless my current washing machine was until I got this one. The interior is humongous! I can wash a king quilted blanket - no problem at all! The buttons are pretty simple and intuitive and this thing runs pretty quietly too.

Great washing machine can really get a lot done and it’s easy to operate!!!

Solid product, family of 6 (4 boys) and we do around 2 loads a day. Product running strong, easy to use and some cool features.

Got mine and it works great no issues spins slowly idk if its like that but gets the job done simple to use

This washing machine is perfect for our family! It holds plenty of laundry, making laundry days easier! It also washes quiet. It has a variety of cycles which makes any laundry task easy to complete. Our family loves this washer!

It’s so much quieter than my old washer. We haven’t had any type of issues at all with it.

Have had it for 1 month and love everything about it. King size bedding fits great!! Highly recommend.

I love the Washer. The tub is huge and it works fabulously. Great buy and the price was great as well. 20 year warranty too

I installed this washer and ran the quick wash to make sure everything was working. Seemed great until the next day I washed a load of towels with the fabric softener option on. 1 hour and 28 minutes later they were finished washing. This is entirely too long of a wash cycle for a family who does a lot of laundry. This was such a disappointment.

No problems, best dryer /washer I’ve ever bought would recommend

Feels fancy having it since it looks good and plays music when it’s done. Spacious for all our loads. Over a year with it and no issue.

One of the reasons I bought this model is that the specs says it has wifi. After purchasing and having installed. I spent an hour trying to get it to connect. nope. So I contacted Samsung. This model doesn't have wifi. only one of their front load washers has that feature. Best Buys spec sheet is incorrect. Have done about 4 loads with it and works like a washing machine should. I like the delay start feature. The 4 stars are for Best Buy and not for Samsung. otherwise It would probably be 5 stars.

Huge tub, tons of options and does an awesome job cleaning!

I enough this washer, even though it has a long wash cycle. I even tried to reduce the times. If I use the fabric softener cycle it adds an additional 25 minutes. I do like the cycles, and I, unfortunately, did not buy the one that is part of the Samsung smart home. I realized that this is just a temp washer for me since my other Samsung stopped draining after 10 years. I took 1 star off for the length cycle, I was able to install it myself since I saw no reason to buy another connection in order for Best Buy to install it for free. The connection (hoses) is around $25.00.