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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Switched from a front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. I wanted to get rid of my front loser because it was not washing well and I did a lot of research to replace it. This washer had really good reviews everywhere. I am so happy with my purchase. I have used it for about a month now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this machine for almost 3 weeks now and we love it. Haven’t had any issues. Cleans our loads great. Efficient. So far so good. We are a big fan of Samsung appliances as this is our 3rd one now. Really good machine. You will be please.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my washer. I think it's a bit confusing on cold/hot setting as it only gets hot on the cold setting and gets cold on the hot setting which is confusing. Overall, it does an amazing job at washing my clothes and I am very happy with Samsung.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you're enjoy this washer, Jays. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top loader Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Washer. The tub is huge and it works fabulously. Great buy and the price was great as well. 20 year warranty too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is it running?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Maytag Bravos washer after about 5 years. The first night when my wife came home I ran her through the operating sequences, then we threw in a load when she came down a few minutes later she asked if it was running. This is the quietest machine we have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, we love it. Very quiet, does a great job on all types and sizes of loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of settings to wash items. Washer is very quiet when running . You have to get used to how these new appliances run. Very different from what a lot of us were used to. But quality is very good and performs as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third washer. I was very frustrated prior to getting this machine. I had started with the Samsung 4.5 ft.³ but there was a definite loud scraping noise every time the drum moved. Then I got the LG 5.3 ft.³, and that just didn’t work. Probably something with the computer. I am very happy with this machine. My clothes come out clean, it is relatively quiet, unlike the 4.5 ft.³ version, and I believe it is using a lot less water than my old machine. I like that there is a 20 year warranty on the motor as well. I would recommend this particular Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer as long as you do not overload it!! Smaller washes and it’s more clean!! Better using liquid soap!! DONT USE THE POWDER

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Much better than the other one we tried to buy that kept being defective. This one works great and hasent given us any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the clothes are cleaning up well. You must balance heavier items though when mixing with lighter weight items or it won’t spin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple months but it has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was much bigger than I anticipated. That's a good thing, but I do need a stool to reach the bottom of the washer now. Love it. Has many features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality product to buy and it’s quite when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the “no agitator” feature. Great for washing bedding. Had it for a month & loving it. Very quiet too. When watching tv in the basement, I don’t hear it at all as opposed to my previous washing machine.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Happy upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a washer with no agitator and I absolutely love it. I’m still working on what cycles best suit our needs. Overall super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels fancy having it since it looks good and plays music when it’s done. Spacious for all our loads. Over a year with it and no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung washing machine and I'm just as happy with this machine as the first. It's spacious and can do large loads of laundry, has extra features like the stream inside to spot clean close and it's sharp looking. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer i’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable! Gets the clothes clean! I love how it weighs my load and uses only the right amount of water it needs for that load. No more guessing what size the load is it does it for me. Plus .. it washes my king size comforter with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can see in the top of the washer to see what it is doing and it washes everything so great!

    I would recommend this to a friend