Customer Ratings & Reviews

Several washing options, easy to use machine. Only drawback is I can’t reach the bottom unless on my tippy toes!

I was very Skeptical about purchasing one of these because we bought a whirlpool one and right after warranty it broke plus it didn’t clean clothes well. I am sooooo glad I purchased the Samsung one. We are very happy with it! The clothes actually get wet.

Amazing capacity. It really does the job well. I am a little short and it is difficult to reach all the way to the bottom of the tub, though. I have a step stool to use. The washer's selections are very good, too.

Delivers! Fair price for a quality wash! Easy operation with plenty of options.

I bought this set for my mom and she love it, shes really happy on hows built and easy to use

I didn't realize how small and lifeless my current washing machine was until I got this one. The interior is humongous! I can wash a king quilted blanket - no problem at all! The buttons are pretty simple and intuitive and this thing runs pretty quietly too.

It's a nice and quiet machine. I wish the settings were not as small and better to view. I had to wash a few times to know exactly how to wash my loads.

This washing machine is perfect for our family! It holds plenty of laundry, making laundry days easier! It also washes quiet. It has a variety of cycles which makes any laundry task easy to complete. Our family loves this washer!

My set (washer&dryer) was delivered Monday and its nice so far but today was my first time washing clothes to see how it operates and its pretty loud. My laundry room is upstairs and I can hear it all the way downstairs. My last washer was pretty quiet compared to this washer, so im not sure if its nosey for the first time and then it'll stop or what?!? My refrigerator was humming at first then stopped so I'm wondering if this will do the same???

I love that I can see in the top of the washer to see what it is doing and it washes everything so great!

It’s a great washing machine works great for us for small loads and large and also a quick laundry load

Have only had it a few weeks but so far zero complaints! It’s really big and the clothes spin dry so much it’s wild!

Good product, easy to operate. My old machine doesn't washed my white clothes very well. But this new product doing a great job.

One of the reasons I bought this model is that the specs says it has wifi. After purchasing and having installed. I spent an hour trying to get it to connect. nope. So I contacted Samsung. This model doesn't have wifi. only one of their front load washers has that feature. Best Buys spec sheet is incorrect. Have done about 4 loads with it and works like a washing machine should. I like the delay start feature. The 4 stars are for Best Buy and not for Samsung. otherwise It would probably be 5 stars.

I enough this washer, even though it has a long wash cycle. I even tried to reduce the times. If I use the fabric softener cycle it adds an additional 25 minutes. I do like the cycles, and I, unfortunately, did not buy the one that is part of the Samsung smart home. I realized that this is just a temp washer for me since my other Samsung stopped draining after 10 years. I took 1 star off for the length cycle, I was able to install it myself since I saw no reason to buy another connection in order for Best Buy to install it for free. The connection (hoses) is around $25.00.

This washer has changed my family’s life! We are able to finally do our bedding and it just makes it so much easier than constantly going to the laundromat! I also love the deep fill option when washing g to ensure every piece gets cleaned appropriately l!

Absolutely love it! I was switching from a front load to a top load with this purchase and I was apprehensive because there is no agitator. My worry was for nothing. My clothes are clean and smell great everytime!

This machine works very well. User friendly. Our family is happy with this machine.

I like the way it washes but it's a little loud. It beats the front load washer with mold.

Bought this to replace an older Samsung Washer that was recalled. This unit has better capacity and great features! Despite its larger capacity, its still easier to reach the bottom of the drum which is helpful for shorter people.