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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,669 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works very well. User friendly. Our family is happy with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great for the family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washing machine works great for us for small loads and large and also a quick laundry load

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moms new set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set for my mom and she love it, shes really happy on hows built and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A little deep for short people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big washing tub that can hold a king size comforter. We have not had any issues with so far and seems to get the clothes clean whether you are using PODS or liquid detergent. 2 families in my house use the machine on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A whole lot of washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces a 20 year old Kenmore. At first I thought there were too many bells and whistles, but now I find it is a perfect fit for my family. There have not been any problems with anything I have washed, including a Cal-King sized cheapo comforter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, Just4Fun! We are happy to hear that you are loving this washer. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Don’t love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is too loud. Washes good, but water is too low unless you use the override then the cycles are extremely long

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. I would like to make sure that you are getting the absolute best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a few weeks but so far zero complaints! It’s really big and the clothes spin dry so much it’s wild!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice and quiet machine. I wish the settings were not as small and better to view. I had to wash a few times to know exactly how to wash my loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    SAMSUNG - 5.0 Cu. Ft. Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it washes but it's a little loud. It beats the front load washer with mold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has taken over the appliance industry recently! This washer is super quiet and for the price very efficient. I was surprised how easy it was to operate, and Best Buy was awesome during the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Been using apartments pay to wash machines for a while and my clothes never came out as clean as they do with this washer. Theyre clean and smell amazing when theyre finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and the Samsung is the best washer I ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing capacity. It really does the job well. I am a little short and it is difficult to reach all the way to the bottom of the tub, though. I have a step stool to use. The washer's selections are very good, too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bigger than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great. The inside is a lot bigger than it looks. Even the big loads get very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to operate. My old machine doesn't washed my white clothes very well. But this new product doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can put one big load in without dividing it into two loads saves me time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only washed clothes a few times. So far it is good. SOme of the black and darker color clothing seems to get fuzz and spots on them. Not sure if I have the setting on something wrong but it is easy to use and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super-Buper Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this Samsung washer. What took 3 loads in our previous washer we can no do in 1. If you have a large family this is exactly what you need. Now Laundry day has gone from a whole day ordeal to 4 hours or less including drying. YES!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. I have no complaints. I chose this specifically because the agitator is flat. I got so tired of things getting caught in the agitator on my old machine. I have no such worries here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win that 400.gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.delivery on time connected veryyyy well nice

    I would recommend this to a friend