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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,669 reviews
  • Rated 5 out of 5 stars

    Win that 400.gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.delivery on time connected veryyyy well nice

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very Skeptical about purchasing one of these because we bought a whirlpool one and right after warranty it broke plus it didn’t clean clothes well. I am sooooo glad I purchased the Samsung one. We are very happy with it! The clothes actually get wet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several washing options, easy to use machine. Only drawback is I can’t reach the bottom unless on my tippy toes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a month now and it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Washer. Highly Recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer. It is spacious inside so I can put more clothes for a time compared to my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet and efficient best purchase made.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for a family who does LOTS of laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is perfect for our family! It holds plenty of laundry, making laundry days easier! It also washes quiet. It has a variety of cycles which makes any laundry task easy to complete. Our family loves this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable easy to use and you can actually see the clothes being washed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how small and lifeless my current washing machine was until I got this one. The interior is humongous! I can wash a king quilted blanket - no problem at all! The buttons are pretty simple and intuitive and this thing runs pretty quietly too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how convenient it is to be able to wash even the largest of household items in the comfort of your own home. Thank you for choosing Samsung for all your laundry needs! ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with new washing machine. quiet and doesn't keep me running back and forth to the laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the function and sale price of the Samsung top load washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature with this washing machine is the amount of clothes that it can wash and also the quick cycle is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! I was switching from a front load to a top load with this purchase and I was apprehensive because there is no agitator. My worry was for nothing. My clothes are clean and smell great everytime!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enough this washer, even though it has a long wash cycle. I even tried to reduce the times. If I use the fabric softener cycle it adds an additional 25 minutes. I do like the cycles, and I, unfortunately, did not buy the one that is part of the Samsung smart home. I realized that this is just a temp washer for me since my other Samsung stopped draining after 10 years. I took 1 star off for the length cycle, I was able to install it myself since I saw no reason to buy another connection in order for Best Buy to install it for free. The connection (hoses) is around $25.00.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no wifi like stated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I bought this model is that the specs says it has wifi. After purchasing and having installed. I spent an hour trying to get it to connect. nope. So I contacted Samsung. This model doesn't have wifi. only one of their front load washers has that feature. Best Buys spec sheet is incorrect. Have done about 4 loads with it and works like a washing machine should. I like the delay start feature. The 4 stars are for Best Buy and not for Samsung. otherwise It would probably be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great for big families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big and deep it is, this is great for large families

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It washes well, just make sure you dont put too many clothes in.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is great. He first washer we bought was a Maytag and was not as quite as the Samsung washer. I would really recommend the washer machine for the price. Best Buy had great Delivery people to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bigger than our previous washer, and is definitely worth the upgrade if you are thinking about it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect and convenient use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever washer purchase since I moved out on my own. I love that I can fit my entire laundry basket because it’s super huge. This also has a mini water jet to wash smaller sized items. So far, no complaints!

    I would recommend this to a friend