Customer Ratings & Reviews

Quiet, easy to use and does the job very well! Best thing is that it didn't come damaged when delivered. Had two Whirpool's delivered with defects (even coming out of the box) prior to this one in a period of 3 months.

So far so good. Uses less detergent and less water than my previous washer. Had a front loader that no matter what I did it smelled really bad. Love how much I can fit in the washer.

Just an FYI, Samsung has very poor customer service. If you haven't had issues with your Samsung washer (or other products) this item may actually work well for you. In our case, we bought this washer brand new for our tenants. The washer stopped spinning just after 5 months (Unbalanced error code; COMMON ISSUE WITH SAMSUNG WASHER BTW). Samsung technician came out and told us that there was nothing wrong with the unit and that they should try smaller loads. We did some testing and the unit was continuing to experience the issue with small loads of just a few tshirts, socks, etc. We had a local technician come out (~$90) and tell us that the unit needed some new components to repair (Stabilizers or something can't remember) that was going to cost in the realm of $300. So now we have Samsung telling us they won't come back out after they clearly mis diagnosed the issue. We did purchase a Geek Squad protection plan, so we'll be going back to Best Buy to ask them to fix the issue since Samsung won't. Lesson here is, Samsung buyers beware. Luckily we learned this just before deciding on which OLED TV we were going to purchase. We decided with a SONY instead. Not sure if Samsung Customer Service will be improving any time soon, but until we start seeing different results, we'll probably stay away from their products until we do.

this washer is for my husband's mudroom. He is a farmer and get's very dirty. Also has a lot of jeans and overalls to wash. The machine does a great job and he is very happy with it!

This machine works very well. User friendly. Our family is happy with this machine.

I like the washer it wasn't the LG washer and dryer set I was looking for but it was all I could find for my budget

Washing machine went out on a Friday morning and they were able to deliver this one the next day it has great features and some I still haven’t used yet but it uses less water and is more quiet than my old one I like it a lot so far

I like this washer. It is spacious inside so I can put more clothes for a time compared to my old washer.

Awesome washing machine! It is easy to use and has many extra features. I especially appreciate the self clean option. The machine actually notifies me when a cleaning is needed but I can run the cleaning function anytime.

The best feature with this washing machine is the amount of clothes that it can wash and also the quick cycle is excellent

Earlier I had another brand and that used to be like consistent sound when it’s running in my house. This one is Excellent product with No sound at all. Liked it very much and would recommend this product to everyone.

Samsung washer came as promised. Holds very large loads and get clothes clean. It is energy efficient so keep that in mind when purchasing detergent. I recommend liquid HE detergents. I love my new Samsung washer.

I love how I can put one big load in without dividing it into two loads saves me time.

very happy with new washing machine. quiet and doesn't keep me running back and forth to the laundry room.

I really enjoy this washer except that it seems to take so long to wash my clothes. A normal wash load will take about 2 hours and added time when you push to add the fabric softener setting. Other wise I love it!

easy to use washer however, the programming does not save. you have to select the water temp, wring type each time you wash.

It’s been doing the job just right. Top-load just like it says and it fits more than my other washing machine way better actually. Great product. Definitely worth a buy.

I've had my washer for about 2 weeks now and am very pleased with it's large capacity, and it's relatively quiet wash. The style is also very sleek. I would definitely recommend.

Washer was purchased via best buy outlet in excellent condition. No bumps or bruises all items inside the washer. Although not wireless. The washer gets clothes clean. I prefer agitator-less washers as i am used to them ruining clothes. I have no issues noticing stains removed from my children clothes. Only question i have is how do you clean the clear lid?

Best quality product to buy and it’s quite when in use.