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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung 5.0 Cu. Ft. High- Efficiency Top Load Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer was professionally installed and performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer. Tub jet for spot treating is AWESOME! It is super quiet. All my clothes are washing beautifully in the proper settings. Bedding has become a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this washer. Works great and I love the music it plays. Simple yet so many options. Only thing is I'm 4'11" and I can barely reach all the way down the drum to get my socks out haha.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s exactly what I expected and works well. I reviewed the dryer but inadvertently called it the washing machine. Either way, I live both of these machines.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy with my new washer . I can wash my comforter with ease . No problem

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes very well. Does everything I would expect for a washing machine to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing upgraded from an old Samsung and works almost the same

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Choices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think you're making good decisions is Very Good Washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Load For The Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much enjoying this Top Load Washing Machine. This is the first time that I do not have an agitator and it works great - my clothes come out clean. It is very spacious and I can wash large items like pillows and blankets.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great size for large loads. However I feel the amount of time to wash a load is way to long. I have only had it a little over a week so I’m still getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Geek Squad was awesome! Came back to level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine once it gets level. Haven't found use for all of the buttons yet. pretty quiet when spinning, but oddly not so much when filling water or more specifically when draining

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bedding appropriate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It is easy to wash your bedding in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the size the quality and style and

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother is in love with her washer thank you best buy for making this an affordable purchase. Mom loves to wash and this washer has ALL SPACE NECESSARY AND ITS EASY TO use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, my wife loves it and it cleans our clothes really well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    having no center column is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer was large but still had a center column taking up space, this unit does not and it makes getting large comforters in and out a breeze. I'd rate this 10/10 so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer! Washes everything much better than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. Easy to understand, quiet and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good machine. No complaints or problems. Samsung is the go to product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer, it works much better than the one that we replaced. It holds twice as much as our previous washer and gets our clothes so much cleaner.

    I would recommend this to a friend