Customer Ratings & Reviews

Super excited to have bought this washer... Now I'm in the process to buy the matching dryer!!! Samsung is a great product for many essential items they produce... Great job SAMSUNG!!!

This was an amazing purchase. The was a major upgraded for my family. It took a couple washes to learn how to get things right. The sales manager was amazing and gave us tips on how this type of washer washes and he was 100% correct.

This washer has great capacity level. Washing less loads per week. Much more energy efficient than the older machines. Uses less water and detergent.

Quiet, easy to use and does the job very well! Best thing is that it didn't come damaged when delivered. Had two Whirpool's delivered with defects (even coming out of the box) prior to this one in a period of 3 months.

It’s been doing the job just right. Top-load just like it says and it fits more than my other washing machine way better actually. Great product. Definitely worth a buy.

Just an FYI, Samsung has very poor customer service. If you haven't had issues with your Samsung washer (or other products) this item may actually work well for you. In our case, we bought this washer brand new for our tenants. The washer stopped spinning just after 5 months (Unbalanced error code; COMMON ISSUE WITH SAMSUNG WASHER BTW). Samsung technician came out and told us that there was nothing wrong with the unit and that they should try smaller loads. We did some testing and the unit was continuing to experience the issue with small loads of just a few tshirts, socks, etc. We had a local technician come out (~$90) and tell us that the unit needed some new components to repair (Stabilizers or something can't remember) that was going to cost in the realm of $300. So now we have Samsung telling us they won't come back out after they clearly mis diagnosed the issue. We did purchase a Geek Squad protection plan, so we'll be going back to Best Buy to ask them to fix the issue since Samsung won't. Lesson here is, Samsung buyers beware. Luckily we learned this just before deciding on which OLED TV we were going to purchase. We decided with a SONY instead. Not sure if Samsung Customer Service will be improving any time soon, but until we start seeing different results, we'll probably stay away from their products until we do.

Very Good machine. No complaints or problems. Samsung is the go to product

I've had my washer for about 2 weeks now and am very pleased with it's large capacity, and it's relatively quiet wash. The style is also very sleek. I would definitely recommend.

Washing machine went out on a Friday morning and they were able to deliver this one the next day it has great features and some I still haven’t used yet but it uses less water and is more quiet than my old one I like it a lot so far

Awesome washing machine! It is easy to use and has many extra features. I especially appreciate the self clean option. The machine actually notifies me when a cleaning is needed but I can run the cleaning function anytime.

Love this washer! Works great and is quiet. It’s used daily

Efficient and easy to use item. The washes I can tell an improvement already.

Second Samsung top load washer I have had and would purchase over and over again!

Earlier I had another brand and that used to be like consistent sound when it’s running in my house. This one is Excellent product with No sound at all. Liked it very much and would recommend this product to everyone.

Samsung washer came as promised. Holds very large loads and get clothes clean. It is energy efficient so keep that in mind when purchasing detergent. I recommend liquid HE detergents. I love my new Samsung washer.

Amazing! Love them! Large space so fits lots of clothes/blankets

I purchased this machine for my mom and she loves it. I like the fact that you can fit an entire queen sized comforter or blanket! No need to use a commercial machine for linens.

I really enjoy this washer except that it seems to take so long to wash my clothes. A normal wash load will take about 2 hours and added time when you push to add the fabric softener setting. Other wise I love it!

Love it! Washes large loads with no difficulty. Many washing options!

LOVE this washer. Tub jet for spot treating is AWESOME! It is super quiet. All my clothes are washing beautifully in the proper settings. Bedding has become a breeze!!