Customer Ratings & Reviews

Samsung washer is high quality with a stainless drum and easy to use controls. Settings for normal heavy and delicate loads. Best Buy delivered and installed on the promised date.

Just what i was looking for since i did not want a front load machine and wanted white only. It has all the features and love the waterjet very quite large capacity for comforters.

This is a nice machine but it's overly complicated. I wish I could just choose the size of the load and hit start. It tries to conserve water, but often doesn't fill up enough (even though I ran the calibration cycle twice). I usually end up setting it to deep wash which fills it completely and wastes a lot of water. I wish I still had my 30 yr old washer which was so much easier to operate.

I love buying Best Buy appliances and buying the protection plans with it. This washer came with a price break, and works great. And, if anything ever does go wrong, it's covered by extended warranty.

Washer has been working wonderfully. Love all the bells and whistles on it compared to the super cheap second hand washers I've usually always used. Holds a lot as well which is something I wasn't used to.

Very pleased with this washing machine. Large canister which can accommodate my larger item. Very easy to use. Service man explained the use instructions very thoroughly

Easy to use, easy to install (just got delivery, not install), no issues after a year. Great experience with the Best Buy delivery team who were very helpful and patient. Would absolutely buy again.

Even though we are a family of two, it is so nice to complete a load of laundry at one time. The tub is huge and without the spindal in the middle, nothing gets stretched out or torn. Love it!!

Second Samsung top load washer I have had and would purchase over and over again!

So I bought this as a set and was thinking it was going to be great Name brand, more expensive nope. So it takes an an hr and half to do a normal load and god forbid you hit the power button for a split second then it drains all the water out and you get to start again. Tried calling the number for Samsung to get help to get the child lock off so I could put clothes in for the second use and after almost an hr we finally got someone but they didn't care about the model number or anything they just cared about personal info its also located in India so they didn't understand what we were asking. I also tried checking my water temp and even with no child lock the water doesn't run so if you want to make sure its at the right temp good luck. The issue I had yesterday was the spin cycle after 3 trys and resetting the dang thing it finally kicked for my soaked clothes.

Efficient and easy to use item. The washes I can tell an improvement already.

Great washing machine. Huge capacity! Definitely an upgrade for us. A lot of cool features. We got the extended warranty through Geek Squad to ensure years of good service from this machine.

Very nice washer . Don’t have to worry about anything. Load your clothes add soap and forget about it. The washer does the rest. I also got a very nice price match which lowered the price to almost half

Washes clothes well. Offers plenty of cycles so you don’t waste water and electricity. The ending chime at the end of the cycle is a bit annoying, but you can turn it off.

Great Quality easy to use. Love the dial And the tones. I also gotnthe warranty just incase. The hook up was easy as well. The look is clean fresh and crisp

Amazing! Love them! Large space so fits lots of clothes/blankets

This washer is huge. Was able to wash my kong size comforter with no problem. No more shaking the floor when the washer spins!

Love this washer! Works great and is quiet. It’s used daily

We have a large family and I’m constantly doing laundry. The large wash basin gives me the option of doing larger loads so I can reduce the time spent doing laundry. The options are convenient and easy to use.

Love it! Washes large loads with no difficulty. Many washing options!