Customer Ratings & Reviews

Works great and is pretty quiet. The installation team was quick and very professional.

Love this washer. Great size, deep drum. Washes clothes well.

So far I give this unit top marks after one month's usage, purchased to replace a broke 10-yr old Whirlpool Cabrio washer that needed several repairs over its brief lifespan

Love it! Works great and its washing as it should. So far, we are happy with our purchase.

Its a great washer! However, some of the cycle choices can take a while to finish and depending on what other products are added besides just detergent can really drag out the wash cycles.

Works amazingly well. Smooth and very easy to operate

The washer and dryer are nice and beautiful, and they work very quietly. The people who install them at home are very nice and have a very good attitude. I'm very satisfied

Great washer, easy to use and has everything i needed.

Washes like a dream, i use less detergent than i did with my old washer and the clothes come out just as clean, or say i even cleaner.

Washing machines have changed a lot since our last purchase 18 years ago. It’s weird not seeing your clothes fully submerged in water while they’re washing. The deep fill option is nice but we haven’t had to use yet. Clothes are clean and the washer is very quiet. My husband even likes how easy it is to use.

When i first bought this, i thought id like it but i love it!

This washer determines the water levels for you. No agitator means more room for clothes or towels. The cycles are automatically timed so you know when to check on your laundry.

Very large tub, I like the option for deep fill when washing. Pleasant tone when washing is complete. Quiet operation.

I purchased this washer because of the great reviews, it almost being 5stars. I have been disappointed from day 1 with this washer. From the first load of darks I did, every article of clothing came out with white stuff all over them. I waited a few months using the washer. I found every load, no matter what setting you choose, will use Hot water! Even the coldest setting will still use hot water. When I spoke with someone at Samsung they told me all of their washers use hot water to rinse. I have never had a washing machine that would use hot water when you specifically select cold. When I spoke with customer support they had me do a cleaning, drain hoses and asked me to call them back after I did everything. I waited another month or so trying different combinations and am still having the same problem. I did however find that if I use the delicates setting I don't have the white film on our clothes. But the delicate setting does not do a full spin so I have to re-spin the clothes after each load. I Finally found time to sit down and call them back and the wait time is over an hour. Still waiting for them to call me back. BestBut will not allow me to return this washer as it is over their threshold for the return. I do not recommend this washer or any washer from Samsung.

Works great- our first washer and dryer as home owners. We really love it. Gets the job done

[Employee of bestbuy] Nothing I love everything about the washer. 100x better than the one I used to have.

I have had my washer for almost two months now and I am in love with it! It has so many nice features. The size is perfect for my king size comforter and I can put in a good size load.

Really great so far no issue and easy install . Cleans good

Only had this for a week but I love it! Everything comes out clean and the spin cycle is awesome! My clothes are almost dry before I put them in the dryer!

I love this washer. Easy to use and has different options for washing. Great looking too