Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Dream clean
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes like a dream, i use less detergent than i did with my old washer and the clothes come out just as clean, or say i even cleaner.
I would recommend this to a friend - Cons mentioned:Spin cycle
Is as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting use to the water conservation of this washer It also seems to run longer. But ovetall it is ecactly asy saleswoman explained.
I would recommend this to a friend - Pros mentioned:Noise level
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of 4 weeks of use works better then my old washer and dryer and alot quieter.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Easy to use washer at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer .. just it and move on to other things. It does the work. My wife loves it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung 5.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent machine. Working perfectly as expected...
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsumg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance , very good,I recommend it 100%
I would recommend this to a friend - Cons mentioned:Reliability
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I give this unit top marks after one month's usage, purchased to replace a broke 10-yr old Whirlpool Cabrio washer that needed several repairs over its brief lifespan
I would recommend this to a friend - Cons mentioned:Agitator
So disappointed.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer because of the great reviews, it almost being 5stars. I have been disappointed from day 1 with this washer. From the first load of darks I did, every article of clothing came out with white stuff all over them. I waited a few months using the washer. I found every load, no matter what setting you choose, will use Hot water! Even the coldest setting will still use hot water. When I spoke with someone at Samsung they told me all of their washers use hot water to rinse. I have never had a washing machine that would use hot water when you specifically select cold. When I spoke with customer support they had me do a cleaning, drain hoses and asked me to call them back after I did everything. I waited another month or so trying different combinations and am still having the same problem. I did however find that if I use the delicates setting I don't have the white film on our clothes. But the delicate setting does not do a full spin so I have to re-spin the clothes after each load. I Finally found time to sit down and call them back and the wait time is over an hour. Still waiting for them to call me back. BestBut will not allow me to return this washer as it is over their threshold for the return. I do not recommend this washer or any washer from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dalucia,
Thank you for sharing your experience with us regarding your washer
and we do apologize for any inconvenience this may have caused you.
Here is a link that will help you address your issues with your washer for proper cycle settings and water temperature.
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
How to wash workout clothes in your Samsung washer
https://www.samsung.com/us/support/answer/ANS00090103/
Product manual
https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf
For further concerns, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144326471
^Ross
- Pros mentioned:Noise level
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are nice and beautiful, and they work very quietly. The people who install them at home are very nice and have a very good attitude. I'm very satisfied
I would recommend this to a friend - Cons mentioned:Spin cycle
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great washer! However, some of the cycle choices can take a while to finish and depending on what other products are added besides just detergent can really drag out the wash cycles.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, sabriel06! We really appreciate you taking the time to share your experiences with this washer so far! ^Jecca
- Pros mentioned:Capacity
Large load samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, large loads and less time spent doing household laundry!
I would recommend this to a friend Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month now and it is working great.
I would recommend this to a friend- Pros mentioned:Capacity
This machine washes well. It is also quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer determines the water levels for you. No agitator means more room for clothes or towels. The cycles are automatically timed so you know when to check on your laundry.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love this washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this for a week but I love it! Everything comes out clean and the spin cycle is awesome! My clothes are almost dry before I put them in the dryer!
I would recommend this to a friend Win that 400.gift card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.delivery on time connected veryyyy well nice
I would recommend this to a friend- Pros mentioned:Capacity
Samsung Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung Washer.. this is a top loader and large capacity. Works wonderful… and now I am able to wash comforters and blankets with ease..
I would recommend this to a friend - Pros mentioned:Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer. It's very quiet and it gets the job done. It is large enough for king size items. This was a great buy.
I would recommend this to a friend - Pros mentioned:Size
Love It!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my washer for almost two months now and I am in love with it! It has so many nice features. The size is perfect for my king size comforter and I can put in a good size load.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large capacity for a few person household. Works well and clothes get clean. Like the top loading vs the front loader had before.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect and easy to use it's wonderful I love it..
I would recommend this to a friend