Customer Ratings & Reviews

hopefully the washer lasts longer than the last one I bought from Best Buy didn't even get 3 years with it

We’ve had this washer for a month now and we are really liking it. It has a nice big tub for washing and it also has a self clean setting that it really nice too.

I am not happy with the cycle when it tries to spin. It won't. Had tech come out and my washer is fine. It is a default with the Sansung Washer!!!

One of the best washers I’ve purchased. Cleans very well and offers a great variety of features for all types of materials.

This is a wonderful washer. Easy to use . Only drawback is it is difficult to reach clothes in the bottom. I am short only 5'2.

Love this washer! Had to buy it sight unseen due to a Covid but it has been great. I love how big the capacity is. I also like that it spins without twisting the load.

I am a big fan of Samsung electronics and had some reservations about purchasing their appliances. I did a week or so of research when looking at purchasing a replacement washer and dryer and unfortunately found a counter to every good review. I found that this was a common theme for all brands. I based my decision on how pleased I am with my other Samsung products, and to date I am pleased with my purchase. Given all the new electronics on these newer appliances, I opted for the 5 year Geek Squad protection.

I love it. My first washer purchase. It’s bigger than I had anticipated because I don’t think I researched it’s size enough. The inside drum is enormous. It washes great.

So far excellent, only one month so time will tell. a couple things took some adjustment (i) the method of washing (no inner 'turbine', just water jets) means longer wash times, could be up to a couple hours, and (ii) the same method means 'on/off', 'right/left' rather than continuous sloshing of a traditional machine. the sound, although quiet, takes some getting used to. That said, the cleaning of clothes is excellent, and without any damage. So well worth the extra time and adjustment to unusual sound.

While I haven't had the chance to utilize all of the different cycles, eveything I have used so far works as it is supposed to. Seems to clean well. Easy to load and unload.

Beautiful washer. Value was great. Teally big inside. Qualty product excellent washer

Super excited to have bought this washer... Now I'm in the process to buy the matching dryer!!! Samsung is a great product for many essential items they produce... Great job SAMSUNG!!!

I needed a wash machine looked around in Best Buy.I had my eyes on this Lg 5.0 cubic feet do I asked about but it’s out of stock and it wouldn’t be in until August 31 so the sale associate said. Then he showed me this one Samsung 5.0 cubic feet .We discussed the price and when was it able to get here so that one was the following weekend.I love the machine but it’s truly something I should have left in the store .It has this Active Waterjet system and I truly don’t know how to used it. I don’t use it much cause I don’t want to damage it by trying to wash.

Our old washer died out and we needed something new. I was skeptical of the difference in agitator but it washes so well. I’ve only had it for a few weeks but so far so good.

Overall this is a great washing machine. Plenty of different settings for all different types of laundry needed. Very easy to use.

Works great so far have had it about 3 years now would definitely recommend

Washes like crazy. I love this washer and all it’s feathers. It big, don’t have to take large comforts to outside washer.

Works normal so far everything is good 3 months after. Get the work done easily.

Excellent QUALITY AND PERFORMANCE HAPPY WITH THE PURCHASE

I love my new washer. And the staff at best buy were awsome