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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,669 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the inside is and how much i can get done in a short amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BBFan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is Great..The washing machine is modern looking and easy to use. I am glad I purchased it. The price was not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best part is the machine plays a short song after its done and I really like it. Easy of use so far and not complicated setting at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase I love the washer and dryer products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my washer for almost two months now and I am in love with it! It has so many nice features. The size is perfect for my king size comforter and I can put in a good size load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious sand and worth the money. You can fit everything in on the first try.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Sammy do right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully the washer lasts longer than the last one I bought from Best Buy didn't even get 3 years with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like Samsung and we recently bought this washer. So my review is based on just that. We were just looking for something that will get the job done. Didn’t necessarily need all the bells and whistles but for us, this one has what we needed and more. I don’t this it can fit a king size comforter as the rep. said but perhaps a queen only. I rather not chance it and take to a laundromat and wash it in one of their commercial front loaders. All-in-all, I think I a good quality machine and recommend it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for and we're proud to hear that you're enjoying this washer. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Easy to use and my clothes have never smelt better!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers I’ve purchased. Cleans very well and offers a great variety of features for all types of materials.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - big enough for comforters & plays a nice tune when done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great quiet washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good no bells and whistles washing machine. It installs very easily and is super quiet when running. It has all the functions we need to wash laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect size for our weekly needs! Fully recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is one of the top choice of washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is very popular with their washers and dryers. In detail, this washer works very smooth and low-noise! Good built-quality also!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Have not had any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do like this washing machine and how it performs. Easy to make adjustments based on size, type of load, etc. We also like that it sounds bells when cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with it and nice size. Fit large confort set and pillows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nomorelaundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washer. Easy to use . Only drawback is it is difficult to reach clothes in the bottom. I am short only 5'2.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    5.0 for same price as smaller Maytag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great washer for price! Clothes come out clean the first time. New to us but used many times already.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    I need the agitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get to know the Washer. The directions to runs the Washer machine is horrible. We had to figure it out. I pray my water bill will not be high. The clothes don't move as much, I think I need the agitator. The one I have don't have one. I love the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa H,

      We know that we all want to enjoy all the features and want to know how to operate the washer. Let us help you.

      I have shared the model's user manual at the link below. You can check the cycle overview on pages 39-40 and pages 35-38 about the steps to operate the washer.
      https://downloadcenter.samsung.com/content/UM/202306/20230630150359911/DC68-04037J-04_IB_WA54R7200A_EN_CFR_MES_R_230628.pdf

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146303851, which will help our team pull up your information.

      ^Rainly Samsung