48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $566.99
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,669 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    pretty good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the capacity and washing options. My only complaint is being short, I have a hard time reaching the bottom and it is louder than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Enough room for a king size bedspread.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is the one to buy, it’s huge,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes like crazy. I love this washer and all it’s feathers. It big, don’t have to take large comforts to outside washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and satisfied with the product. This product was affordable and has ample space for washing clothing items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Wonderful new purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved from previous washer which needed updating. More efficient and more attractive. I’m so glad that I bought this from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer it’s great. I’ve used it a few times already and I love being able to watch my clothes wash. I’m still try to learn how it works. Great product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Laundry Made Enjoyable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. I am so enjoying its simplicity in operation. May sound crazy but it is great being able to watch what is going on. Its much quieter than my last machine. I just washed my mattress padded cover with ease with the load capacity that i purchased…..very happy and look forward to doing my laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung top loader. Once I read the owner’s manual, I realized how many options I had. I can wash anything from delicates to comforters. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent machine great value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back to a top loader after years with a front loader. Had recommendation from sister and could not be more pleased. Not all the bells and whistles but does great job and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfaction guaranteed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, good customer service and good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best salesman ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with milek my salesman he had all my answers very educated on the product! He made me feel very comfortable (since I’m a female) not pushy ! Very kind and patient with all my questions! And was nice and exactly how I wanted my experience to be ! Smooth , quick and easy will always refer anyone to him ! If you’re company had more people like him? You would be even better off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the clothes come out clean and it is user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Good unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is quiet and performs well. But I wish some of the washing cycles did not take so much time to complete.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your review. Your issue with our Wash Cycle Times lets us understand how to improve our products in the future. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install.Alot easier to use than the LG we had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine! The capacity is amazing! My clothes are clean, as they should be. This machine has thus far exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the machine for 2 years and havent had any issues. Perfect size as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great machine so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent, only one month so time will tell. a couple things took some adjustment (i) the method of washing (no inner 'turbine', just water jets) means longer wash times, could be up to a couple hours, and (ii) the same method means 'on/off', 'right/left' rather than continuous sloshing of a traditional machine. the sound, although quiet, takes some getting used to. That said, the cleaning of clothes is excellent, and without any damage. So well worth the extra time and adjustment to unusual sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything promised. All of the features are easy to use. and the delivery was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washer - its stainless steel interior, its various washing selections and ability to get items clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The clothes are cleaner than ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of getting a machine without the middle agitator. Didn't quite understand how it would work, but it does. Everything turns out smelling and looking great.

    I would recommend this to a friend