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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,670 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few weeks.It works and runs great.This is my 2nd samsung washing machine .The first is still running great I bought it for my son

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a great washer. Lots of washing options and my king size comforter fits. Instructions that came with the washer are not great though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Love all the different options and the pre-wash option or the availability to add more water if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase I love the washer and dryer products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and the extra door in the front was perfect for me since I always forget a towel or a sock. Ease of use is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New appliances new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. It large enough to handle my King size comforters. It deep enough that I can combine 2-3 loads of laundry which cuts my work in half.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - big enough for comforters & plays a nice tune when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washing machine!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky about washing machines and this one is the best I have had in years. It gives you options on how much water to use. Several cycle options. I hate it when washing machines leaves white residue on dark clothes. This machine lets you choose to use more water and more rinse cycles, which I use for my dark loads. It also has a self cleaning cycle that alerts you when it is time to run a self cleaning. This is something I have never seen before, but I like it. The down-side is the slanted top. But OK. Excellent washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works amazingly and it also put the right amount of water in for any size wash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything promised. All of the features are easy to use. and the delivery was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect size for our weekly needs! Fully recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our new washer it's quite it let's us know that the wash is done you can also pre wash items soak them I'm so glad the hubby agreed to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our top load washer. It is not to loud and has several settings that are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice unit for price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parent wanted something with a large capacity to be able to wash blankets and at a decent price. This fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best salesman ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with milek my salesman he had all my answers very educated on the product! He made me feel very comfortable (since I’m a female) not pushy ! Very kind and patient with all my questions! And was nice and exactly how I wanted my experience to be ! Smooth , quick and easy will always refer anyone to him ! If you’re company had more people like him? You would be even better off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time with a Samsung. Love the ease of use and value for what I paid. Washers are a work horse in our house and it is doing well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident Cleaning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my Samsung 5.0 Cu. Ft. 10-Cycle Top Loading Washer! It practically talks!! The panel is self explanatory, the selection is smooth and it even sings happy songs with the cycle is complete! Its very quiet! In the midst of a pandemic I feel very confident my laundry is getting quality cleaning and lessening my concerns of germs that can come in our homes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the machine for 2 years and havent had any issues. Perfect size as well!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    I need the agitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get to know the Washer. The directions to runs the Washer machine is horrible. We had to figure it out. I pray my water bill will not be high. The clothes don't move as much, I think I need the agitator. The one I have don't have one. I love the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa H,

      We know that we all want to enjoy all the features and want to know how to operate the washer. Let us help you.

      I have shared the model's user manual at the link below. You can check the cycle overview on pages 39-40 and pages 35-38 about the steps to operate the washer.
      https://downloadcenter.samsung.com/content/UM/202306/20230630150359911/DC68-04037J-04_IB_WA54R7200A_EN_CFR_MES_R_230628.pdf

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146303851, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, gets the job done. Super easy to use. I just wish the cycles we a little faster but other than that, worth the money.

    I would recommend this to a friend