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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,669 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for a month now and we are really liking it. It has a nice big tub for washing and it also has a self clean setting that it really nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our top load washer. It is not to loud and has several settings that are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Couldnt be happier with this washer! Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Problem with spin drying sheets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the cycle when it tries to spin. It won't. Had tech come out and my washer is fine. It is a default with the Sansung Washer!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to figure out how to wor It washes like it's supposed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great washing machine. Plenty of different settings for all different types of laundry needed. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product... My clothes have never felt so clean.... Guess i was walking around in dirty clothes lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love My Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love! It’s quiet and my clothes look great! I love the deep fill option as well as the little chimes at the end!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    High quality but long running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in general. Seems to take a bit of time to complete loads, but clothes are consistently clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad to hear you're satisfied with the washer, Boonedoggle! Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Love all the different options and the pre-wash option or the availability to add more water if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice for a new washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Had to buy it sight unseen due to a Covid but it has been great. I love how big the capacity is. I also like that it spins without twisting the load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s much bigger than I anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My first washer purchase. It’s bigger than I had anticipated because I don’t think I researched it’s size enough. The inside drum is enormous. It washes great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Good price and works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Goode solid washer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good value and decent washer that can hold a lot of clothes per wash. Plus it's energy star rated which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple to understand operate all cycles of washing machie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only had a short while but love it so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had the chance to utilize all of the different cycles, eveything I have used so far works as it is supposed to. Seems to clean well. Easy to load and unload.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung5.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a wash machine looked around in Best Buy.I had my eyes on this Lg 5.0 cubic feet do I asked about but it’s out of stock and it wouldn’t be in until August 31 so the sale associate said. Then he showed me this one Samsung 5.0 cubic feet .We discussed the price and when was it able to get here so that one was the following weekend.I love the machine but it’s truly something I should have left in the store .It has this Active Waterjet system and I truly don’t know how to used it. I don’t use it much cause I don’t want to damage it by trying to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few weeks.It works and runs great.This is my 2nd samsung washing machine .The first is still running great I bought it for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Samsung electronics and had some reservations about purchasing their appliances. I did a week or so of research when looking at purchasing a replacement washer and dryer and unfortunately found a counter to every good review. I found that this was a common theme for all brands. I based my decision on how pleased I am with my other Samsung products, and to date I am pleased with my purchase. Given all the new electronics on these newer appliances, I opted for the 5 year Geek Squad protection.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate the loyalty, Spader! Thanks so much for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had. Super easy to use and set up.

    I would recommend this to a friend