Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our top load washer. It is not to loud and has several settings that are easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great top loader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and amazing top load washer. Gets the work done for the amount of laundry I have.
I would recommend this to a friend - Cons mentioned:Spin cycle
Constant spin cycle issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have issues getting a spin cycle completed with nearly every load no matter how the laundry is placed in, type of laundry or the size of the load. We get an error with nearly every load and when you try to run a “spin only cycle” it will add MORE water to the already soaked clothes. We regularly have to move laundry around or even remove some while soaked and run multiple spin cycles, sometimes for hours. Even when it works, we often find that not all of the clothing has gotten washed as there will be dry spots and detergent still visible - no matter the size of the load!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DanielleL, we understand how disappointed you are if your washer is having issues completing a load. Allow us to help.
If your washer is not completing a load, here is a guide to help you. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Kindly watch the video included.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147134002) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Happy washers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad unit. The 5.0 cubic feet drum is massive! Best Buy delivery guys came.and installed everything and works amazing! It is also very quiet.
I would recommend this to a friend Best salesman ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with milek my salesman he had all my answers very educated on the product! He made me feel very comfortable (since I’m a female) not pushy ! Very kind and patient with all my questions! And was nice and exactly how I wanted my experience to be ! Smooth , quick and easy will always refer anyone to him ! If you’re company had more people like him? You would be even better off
I would recommend this to a friend- Pros mentioned:Size
Samsung Washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the machine for 2 years and havent had any issues. Perfect size as well!
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - big enough for comforters & plays a nice tune when done
I would recommend this to a friend - Cons mentioned:Spin cycle
The Spin Doctor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum is very fragile and it doesn't take much to knock it out of balance before it starts knocking and you get an ERR message. That's what happened to the first one delivered. It was out of alignment coming from the manufacturer and would spin wobbly and knocking and causing an Error message. I had it exchanged. Second one much better but still spins in an oval shape.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to see that you had this problem with your unit and we would like to see how we could assist. Here is a link to a troubleshooting guide that may help with your concern on the noises your washing machine is making (https://bit.ly/3FW8TTr). If the problem continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144093014) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Cleaning performance
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles my large loads without a problem. Plus it has many settings to chooser from for my many needs. I feel it does a fantastic job cleaning my scrubs from work.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. At first I was concerned how long it took, but still figuring it out. Clothes come out great. Quiet.
I would recommend this to a friend - Cons mentioned:Spin cycle
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer, different settings, some cycles are a little long but worth it. Wish the app didn't have to access my entire phone or would be happy to use it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Buy it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine! Still in love with it after months of daily use for a family of 5.
I would recommend this to a friend - Pros mentioned:Noise level
Love my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about my new washer. Cleans my clothes well and is quite. As soon as we can afford to we want to get the dryer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungwasher, it makes me so happy to hear you are enjoying your Samsung Washer. Thank you got sharing with us. We are so thankful to have you in our Samsung family. ^Brad
- Pros mentioned:Size
Great choice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Perfect size for our weekly needs! Fully recommend
I would recommend this to a friend - Pros mentioned:Cleaning performance
washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase I love the washer and dryer products.
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great the clothes come out clean and it is user friendly
I would recommend this to a friend - Pros mentioned:Capacity
Love them
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the washer and dryer and they work great i love the size since we are a big family and we can all get our laundry done including beating
I would recommend this to a friend Samsung washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is quiet. Offers several wash and rinse cycles. The only reason I cannot give it 5 stars is because you can’t choose a water level. Supposedly the washer senses the weight of the clothes and fills accordingly but it has not seemed enough water to me. The clothes are barely covered with water. The only option is to select “deep fill” and then the washer fills to the max. The light inside the dryer stays on for a brief time. I would prefer the light stay on the whole time I’m getting clothes out.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine at a great price. Loved the fact that I was able to pick it up the same day I ordered it. It does a great job washing clothes.
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Love that I can wash a lot of clothes at once. I also bought the dryer to go with it. A great combination. I would recommend both
I would recommend this to a friend