Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Fantastic washing machine!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very picky about washing machines and this one is the best I have had in years. It gives you options on how much water to use. Several cycle options. I hate it when washing machines leaves white residue on dark clothes. This machine lets you choose to use more water and more rinse cycles, which I use for my dark loads. It also has a self cleaning cycle that alerts you when it is time to run a self cleaning. This is something I have never seen before, but I like it. The down-side is the slanted top. But OK. Excellent washer!
I would recommend this to a friend- Pros mentioned:Ease of use
100% Satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for and the extra door in the front was perfect for me since I always forget a towel or a sock. Ease of use is perfect.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old washer died out and we needed something new. I was skeptical of the difference in agitator but it washes so well. I’ve only had it for a few weeks but so far so good.
I would recommend this to a friend - Pros mentioned:Capacity
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it seems to be a great washer. Lots of washing options and my king size comforter fits. Instructions that came with the washer are not great though.
I would recommend this to a friend - Pros mentioned:Capacity
Nice unit for price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parent wanted something with a large capacity to be able to wash blankets and at a decent price. This fits the bill.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time with a Samsung. Love the ease of use and value for what I paid. Washers are a work horse in our house and it is doing well!
I would recommend this to a friend - Pros mentioned:Capacity
New appliances new home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome. It large enough to handle my King size comforters. It deep enough that I can combine 2-3 loads of laundry which cuts my work in half.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, gets the job done. Super easy to use. I just wish the cycles we a little faster but other than that, worth the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and dependable. Reminds me of the old style washer that were easy to use and low maintenance.
I would recommend this to a friend - Cons mentioned:Spin cycle
It takes to long.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice machine, however it takes forever to complete a load. I’m used to having a load done in fourtyfive minutes. But this machine takes almost an hour and a half.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AngelaN,
We can feel the frustration you have with the washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer cycle is taking too long. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147242583), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Noise level
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just love our new washer it's quite it let's us know that the wash is done you can also pre wash items soak them I'm so glad the hubby agreed to purchase
I would recommend this to a friend Confident Cleaning!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with my Samsung 5.0 Cu. Ft. 10-Cycle Top Loading Washer! It practically talks!! The panel is self explanatory, the selection is smooth and it even sings happy songs with the cycle is complete! Its very quiet! In the midst of a pandemic I feel very confident my laundry is getting quality cleaning and lessening my concerns of germs that can come in our homes.
I would recommend this to a friend- Pros mentioned:Noise level
Great Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Multiple settings. Lint tray easy to pull out but have to stick fingers in tray to clean not a big issue. Not loud
I would recommend this to a friend - Pros mentioned:Noise level
Love my samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung washer its so quiet i dont know its runnimg i love the settings on it and i would recommend this washer to my family and friends
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. At first I was concerned how long it took, but still figuring it out. Clothes come out great. Quiet.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine a couple months ago. No problems so far, replaced a machine that was only about 7 years old and it had many more options. This one has all I need
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear that this washer is meeting all your needs, Mrss. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Cleaning performance
Awesome deal!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Best buy also had the lowest price on the market!
I would recommend this to a friend - Cons mentioned:Spin cycle
The Spin Doctor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum is very fragile and it doesn't take much to knock it out of balance before it starts knocking and you get an ERR message. That's what happened to the first one delivered. It was out of alignment coming from the manufacturer and would spin wobbly and knocking and causing an Error message. I had it exchanged. Second one much better but still spins in an oval shape.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to see that you had this problem with your unit and we would like to see how we could assist. Here is a link to a troubleshooting guide that may help with your concern on the noises your washing machine is making (https://bit.ly/3FW8TTr). If the problem continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144093014) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Cleaning performance
1121059695918
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wash clothes nice and come out clean and fresh it cool
I would recommend this to a friend - Pros mentioned:Noise level
Love my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about my new washer. Cleans my clothes well and is quite. As soon as we can afford to we want to get the dryer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungwasher, it makes me so happy to hear you are enjoying your Samsung Washer. Thank you got sharing with us. We are so thankful to have you in our Samsung family. ^Brad