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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine! Still in love with it after months of daily use for a family of 5.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Top load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer's pretty good, with know center agitator it washes OK, have to keep an eye on the laundry sometimes noticed some items not cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best over all top loader , in this universe!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY ONE ! JUsT DO IT! I am ancient and had many washers in my life. I am a mechanic also. These top loading Samsungs will wash ANYTHING Including small rugs, Quilts! Small Dogs beds, no not small dogs...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy washers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad unit. The 5.0 cubic feet drum is massive! Best Buy delivery guys came.and installed everything and works amazing! It is also very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured its was time to replace our old Samsung washer that lasted us almost 11 years. This new on is amazing and the fact that is has a cup rinse option is cool. It also reminds you to run the clean cycle to keep the machine clean. Works perfectly. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Adjusting to the longer cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an adjustment from my old machine, the cycles take a lot longer but I am learning to do larger loads.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Pennyjgs, We are appreciative of your review on your Samsung Washer. We are happy to be your choice for your laundry needs. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge! I have a king size quilt I put in this machine and it only fills half the tub. Love all the features even the time delay option. This is a definite buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant before buying this washer but its been more than a month of using this washer with no issues. One of the best purchase i had: Thanks Best Buy for your quick and easy delivery and installation service. Just order my dryer today.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome washer!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing I love everything about the washer. 100x better than the one I used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer and dryer and they work great i love the size since we are a big family and we can all get our laundry done including beating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet. Offers several wash and rinse cycles. The only reason I cannot give it 5 stars is because you can’t choose a water level. Supposedly the washer senses the weight of the clothes and fills accordingly but it has not seemed enough water to me. The clothes are barely covered with water. The only option is to select “deep fill” and then the washer fills to the max. The light inside the dryer stays on for a brief time. I would prefer the light stay on the whole time I’m getting clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Samsung fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is deep and has great features. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience and we were greeted by some amazing people, we got all the help we needed, great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and amazing top load washer. Gets the work done for the amount of laundry I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer great price works like a dream. Easy to use and fits well in my space

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. First new washer I've ever purchased, usually bought used ones. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, is true it takes a while to do one load but the capacity and wash is worth it. Satisfied with it and will recommend. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Love that I can wash a lot of clothes at once. I also bought the dryer to go with it. A great combination. I would recommend both

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, different settings, some cycles are a little long but worth it. Wish the app didn't have to access my entire phone or would be happy to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles my large loads without a problem. Plus it has many settings to chooser from for my many needs. I feel it does a fantastic job cleaning my scrubs from work.

    I would recommend this to a friend