Customer Ratings & Reviews

Love my washer. It’s great once you get to know its functions.

Washer and Dryer both work up to the mark. Good great

This washer gets your clothes very clean! I like all the different cycles you can use. You can put in a larger load in and get your laundry done faster.

Works great ! Love the large size drum to hold more clothes to clean. Very pleased with product.

Works very well. Only issue I’ve had is they sent the wrong color

This junk arrived dented from Best Buy then wouldn’t fill with water right out of the box. I checked to make sure that the water was properly hooked up by pushing the water jet manual button and there was in fact water coming out. Also I had a professional plumber install it so there’s no reason why you should have any problems especially since an eight year old car install it as it is. When I went to try to figure out a way to drain this thing I used the spin only option, it spun for a few minutes and then the time went from nine minutes to twenty three minutes and started filling up with water then. I called Samsung to see if they could help and when they instructed me on how to do the calibration, the calibration didn’t work either and even the Samsung rep said sounded like the junk was broken right off of the bat and to return it. Going back today. Not sure if this is just a Samsung issue or if it was more damaged than we originally thought (dents) but even the Best Buy delivery guy told me that he had a client that it took four times to get an appliance that wasn’t damaged. Sounds like they have some quality control issues in the warehouses here at Best Buy.

Had this washer for only a few weeks but it performs admirably. Does exactly what you would expect it to.

can handle a heavy load and it does not vibrate and stop . lots of extra functions the clothing does not get stretched . comes out almost dry

Enjoying my new washer....decided to replace a 20 year old Whirlpool washer with the Samsung....really glad I got this one!

My mom loves it. 1st time you put it on there itll spin to calibrate or spin or distribute the clothes then itll start putting waternin with the detergent.

Easy to use, holds large loads, and spins clothes really well so less time needed for drying. I prefer it the front loader I had before.

My husband did the research on which one to buy. Found this for great sale price at BB with 24 month warranty. This is a GREAT washing machine...so many options, so easy to use and now prefer the open tub with the agitator getting in the way. Recommend!

Great Washer. Very easy to use and the sounds that it makes once you press buttons is musical, which we love alot.

Great washing machine! Love it. Lots of options and cleans better than front loader it replaced.

Great washer machine, very efficient and I love the technology on it.

Plenty of room to get the job done. Just don't like the pre set settings. But easy to change

Great washer and handles all my king size bedding. I now wash less often as this washer handles bigger loads.

This a very big washer, bigger than I thought it was. I'm learning how to operate it. It is complicated. But I'm learning.

I was a bit afraid of technology, as I am used to my washer being manual - Love it, was easy to figure out and it works perfectly.

Fast, efficient washer with plenty of space for large loads. With 5 kids in my house this is the perfect washing machine for us.