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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,671 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 weeks..Everything been excellent..Delivery, Setup, Machine easy and efficient. Delivery was 5 busy days.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A great washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. It holds more laundry than the old one I had. I can’t wait to get the dryer too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits a large load and love the deep fill option. Got this because I urgently needed a new washing machine and I'm happy I found this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Only issue I’ve had is they sent the wrong color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. It’s great once you get to know its functions.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my washer.I had to replace it when my dryer died. I’m so glad I did. I got a set! Love them both!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy wife happy life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and good looking piece of equipment. Love yhe features and easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sleek washer. Pleasant sounds on the interface. Very nice touch interface. I could sit there watching the load spin for hours. Can you feel it yet Mr. Krabs amirite? The opening and closing of the lid feels like a precision machine. We upgraded our beloved Kenmore washer and it fills the gap and more. 10/10 would buy again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win that 400.gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.delivery on time connected veryyyy well nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - after a little work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been impressed with this washer. I chose it because it seemed to be a lower price and a little more basic than some of the newer machines. It still has plenty of options - everything I need. However, it did make lots of noise in the spin cycle. I finally figured out that it was a loose screw on the back. Hence, 4 stars. After a little work with the screwdriver, it's nice and quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bigger than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great big washer, has good settings. It was a great buy for our family of 6, we upgraded from our previous Samsung and we are glad we did!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately a sleek easy to use machine. My clothes seem to come out cleaner with this washer and can fit a lot more in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant before buying this washer but its been more than a month of using this washer with no issues. One of the best purchase i had: Thanks Best Buy for your quick and easy delivery and installation service. Just order my dryer today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying this machine since I was replacing a Samsung washer that I was less than fond of. Reading the reviews, I saw that the two issues I have had were addressed in their new models, lint filter clogging and inability to choose how much water filled the basin, leading to issues with adequate cleaning for heavier items. I am very pleased with my new washer and happy I gave Samsung a second chance. Clothes come out clean and the washer has great features and options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washes great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great. Only negative is the first wash after self cleaning leaves a white residue on dark clothing; nor sure what is causing it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. High efficiency but gets tour clothes clean and doesnt stink like a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly well!.It doesnt make any noise while in use,the buttons are easy to use and understand

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer both work up to the mark. Good great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung is the best brand I used in 40 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite and efficient large capacity, one of the best

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine, very efficient and I love the technology on it.

    I would recommend this to a friend