Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Lots of room, takes more time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, easy to load. Without the agitator need to wash dirty clothes longer. Wash cycles are longer
I would recommend this to a friend Get the delivery and install plan
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is pretty good overall. I had an issue when I first got it where the light ring around the controller dial was not working. In other words, I had no idea which mode the washer was running in. I called best buy and they were very responsive and got me a new one within 5 days. If you're getting this, I highly recommend paying the extra 70 bucks or so to get it delivered and installed. If I didn't, I would have had to deal with replacing the detective washer myself.
I would recommend this to a friend- Pros mentioned:Ease of use
My first Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something different and based on the reviews decided to go with Samsung. My wife loves the washer and finds it easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this in February. They work so well. Bought white but should gave bought grey/black. But the quality is great. Very silent.
I would recommend this to a friend Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its works amazingly and it also put the right amount of water in for any size wash
I would recommend this to a friend- Pros mentioned:Capacity
Epic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer I've ever owned. Can handle huge amounts of laundry.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Since I am single, I have only used it a few times since I bought it. No issues yet.
I would recommend this to a friend - Pros mentioned:Capacity
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the big basin huge inside I can was a comforter its quiet and washes nice I would definitely prefer to anyone no problems yet
I would recommend this to a friend - Pros mentioned:Noise level
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and look nice. Holding up well so far! It appears to be a well built machine
I would recommend this to a friend - Pros mentioned:Capacity
very happy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, only time will tell. its been 7 month with no complaints from the wife hehehehehe. handles good size load...her request.
I would recommend this to a friend - Cons mentioned:Agitator
Solid washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue we have had with it is that it struggles to wash very bulky, heavy bedding without going out of balance.
I would recommend this to a friend Store Cust Service Was Great, Online Not So Much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great inside the store, but online changed the estimated delivery date of the dryer 3 times. Initially it was a 1 week wait, then 2 weeks, and finally 9 weeks. I would of just gotten the washer and ordered the dryer from somewhere else. If they would of originally told me 9 weeks for the other half of my order. Overall the Norman, Ok store employees were great and it wasn’t their fault the online kept changing the pickup dates.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washer uses a lot less water than our old one snd uses less detergent . Easy to use and when it washes it’s quite.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Samsung washer. It is performing as I have come to expect Samsung products.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Sassy, congratulations on your first Samsung Washer. I am glad to hear you are enjoying the unit. We would love to welcome you to our community and thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity
Awsome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I like that it holds so much cloth and I can even fit my san Marcos its awsome dont have to take them to a laundry mat anymore
I would recommend this to a friend - Pros mentioned:Cleaning performance
Quiet wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great, quiet wash, nice functions. Great upgrade to a 15 yr washer, only time will tell how long will last.
I would recommend this to a friend - Cons mentioned:Spin cycle
All in all a good washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome. My only gripe is that the cycles are super long unless your doing a quick wash
I would recommend this to a friend - Pros mentioned:Capacity
Not for adventurous families
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have busy children, this is not the washer for you. I feel this washer is not getting our clothes clean. If there is a dirt spot on an article of clothing, it will still be there after the cycle. I thought maybe I was putting too many items of clothing in, but even with small loads it doesn't seem to get the job done. I like that it is large capacity and you have the ability to wash comforters, however, I still don't feel like it is getting spots out. I wish I reached out immediately to try and exchange the washer for something else, but I kept trying different cycles and load amounts hoping it would help. I do like the delay start option, I will not buy another washer without it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StephS,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washer as it does not clean your clothes properly even for small loads. We do apologize for the inconvenience this has caused you. I am also glad to hear that despite the issue you're experiencing, you still like the washer's ability to wash comforter due to its large capacity. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01108627/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your Samsung washing machine.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00080262/ for the best laundry load size for your Samsung washing machine and dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00084866/ for some tips on how to get cleaner clothes with your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144322480.
-Noraina
- Pros mentioned:Capacity
Happy customer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using this washer for a year with no problems. Definitely happy with the purchase and would recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our other washer took a hit.. so, we decided on this one. So far very happy with the purchase!
I would recommend this to a friend