Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
New washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes thoroughly most of the time. I gave this one 3 starts because it did not fully dissolve pods 100% a bunch of times. Liquid detergent however was excellent
I would recommend this to a friendBrand response from Samsung
Posted .Hi Curt S,
We appreciate you sharing your experience with your Samsung washer. Let us help you.
Please see the link below for some tips on using detergent in your washer.
https://www.samsung.com/us/support/answer/ANS00031847/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146831531, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity
very happy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, only time will tell. its been 7 month with no complaints from the wife hehehehehe. handles good size load...her request.
I would recommend this to a friend Just what I needed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the washer and dryer combo and they’re great! The technician installed everything and lleven picked up his trash. The washer is quiet and very user friendly. Overall, this has been a great experience buying through Best Buy.
I would recommend this to a friend- Pros mentioned:Capacity
Epic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer I've ever owned. Can handle huge amounts of laundry.
I would recommend this to a friend - Pros mentioned:Size
Wonderful Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine so far! The size inside is huge and fits a lot more than I was used to. Highly recommend the set!
I would recommend this to a friend - Cons mentioned:Spin cycle
New washing machine is nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. It does take an hour or more to complete a cycle but it’s a quality product for a good price
I would recommend this to a friend Great for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item about a month ago only because my husband read other reviews and compared other washers. I didnt want a Samsung and for no particular reason HOWEVER I love it! I dont like that it always wants to wash on hot water but I change to my settings and all is good. Washer drains so much water it takes less time to dry in the dryer. So for a month now its been great. Keeping my fingers crossed it stays that way.
I would recommend this to a friend- Cons mentioned:Spin cycle
The Worse Machine Money Can Buy!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son and I bought this together because Samsung is said to be the best washing machine now, what? I’ve always had whirlpool and always bought them used and lasted over 10 years. We’ve only had this machine for 4 months and I hate it!!! There was a Maytag that had a few small dents in the side for $500 and I wanted to get it because their probably the best a little better than Whirlpool but anyway my son wanted to stick with the Samsung but he doesn’t like it either!!! First of all sometimes it doesn’t rinse completely. The cloths are still dripping wet and the spin cycle has to be used, yeah it has a spin cycle why would it have a spin cycle? Also when you put your cloths in the machine it weighs your cloths and accordingly adds the correct amount of water. Well more often than not it doesn’t add enough water so some of your cloths are not in water so they aren’t even being washed so unless you use the deep fill you have to monitor the water and add more almost always. I will never buy another Samsung anything ever!!! Rating is a BIG FAT ZERO!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Davo, I would like to congratulate you on your new Samsung Washer. I completely understand how you feel about our machine using a different washing technique. Our units are more efficient and can provide a better clean with moving water through your clothes to remove dirt. I have some helpful information that I would like to provide that will always provide you with our ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203005//#washing-machine-does-not-fill-with-enough-water
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you need any further assistance, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344703. We thank you choosing Samsung for your laundry needs. ^Brad
- Pros mentioned:Capacity
Awsome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I like that it holds so much cloth and I can even fit my san Marcos its awsome dont have to take them to a laundry mat anymore
I would recommend this to a friend - Pros mentioned:Cleaning performance
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I'm impressed clothes are nice and clean
I would recommend this to a friend Very Reliable and Capable Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer for 2-1/2 years and it is very reliable. My wife is hard on washers, and it is holding up well. Very happy with features. Only complaint is that the top is sloped rather than horizontal, so with the glass lid and the slope, items (such as folded clothes) tend to slide off.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great washing machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old washer from 2012 and this one is an incredible value, very quiet and all around great washing machine.
I would recommend this to a friend - Pros mentioned:Capacity
It work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dies a great job and the clothes come out fresh and clean. Love that I can wash big bulky blankets without a trip to the kayndry mat.
I would recommend this to a friend - Pros mentioned:Capacity
Luxury
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my dream washing machine; glass top, no agitator, 5 cubic feet and hardly makes any noise. Pure luxury!
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Quiet washer, and I like the sleek style. The size tub inside lets me get a lot of laundry washed at one time.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the normal cycle uses less water. Love the large capacity and the bottom agitator.
I would recommend this to a friend - Pros mentioned:Ease of use
Love!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a new washing machine with all the bells and whistles, yet easy to use, and this was it! I love it!
I would recommend this to a friend - Pros mentioned:Capacity
works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large capacity ,Queen comforter fits easy. Wife love the quick wash cycle. cleans great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how clean everything comes out. It has a setting to add extra water. We have two labs that shed like crazy. It gets all the hair out!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of this machine and how easy it is to use.
I would recommend this to a friend