Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $566.99
Clearance
The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,669 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does so much! I love how clean my clothes are!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Takes forever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but takes an inordinately long time to wash a load of clothes 1.5-2.5 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Big tub!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish some one had told me that rugs and blankets are not to be washed in this machine. Washing pleased that washer couldn't be pushed back further to the wall! Being short I have to use tongs to pull the clothes out of the washer! Takes a long time for a wash cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand you are having some concerns with not being able to wash your bedding in your Samsung Washer. I would be upset as well, but have some awesome information to share with you. See link below:
      https://www.samsung.com/us/support/answer/ANS00047247/
      If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143402902. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for cleaning big or small loads.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new home with two puppies and a 9 year old dog. Love that it gets everything clean and is big enough to wash my comforter.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Dogmom! Samsung is absolutely thrilled that this washer can help you take better care of all your furrbabies! ^Jecca Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing washing machine! It's got so much space and it sings when it's done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, I can do twice as much per load as with my old Maytag washer. Also easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Blessed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer can put a whole basket in no problem and my comforter fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very spacious for large loads of laundry. It is nice to have it do it’s musical tune when it’s complete. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far using this washer I've encountered no problems. Its almost a year but I hope everything goes smoothly. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer! It’s amazing at getting clothes clean! No problems with it! Easy to work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it would produce more water. Other than that, I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! I love all the space. I'm not packing clothes in and I could easily wash a comforter or sleeping bag in this tub.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung understands how important it is to be able to wash household items of all sizes in the comfort of your own home. Thank you for choosing us for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High capacity. Always extra room in the drum for more items

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is wonderful and thecwashing machine works great. Thevdelivery was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and super easy to use! Like the soft close lid and how it senses the size of your load

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing Machine

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s nice and elegant and washes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer, so quiet and so many options to wash with. Great set Samsung washer & dryer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    I would perfer sure least one cold water rinse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big tub size of this washer. Wish i had that when my kids were teens and i had much more laundry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this about 2 years now and its been absolutely great. Massive capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Samsung the price was great as well as the load size and performance.

    I would recommend this to a friend