Customer Ratings & Reviews
- Model:
- WA50B5100AV/US
- SKU:
- 6529812
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the large capacity, ease of use, and quiet operation of this 5.0 Cu. Ft. High-Efficiency Top Load Washer. Many appreciate its high quality and stylish color options, while also praising its efficient cleaning performance. Positive feedback frequently highlights the speed and effectiveness of the wash cycles. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is running smoothly. Does it's job very well.
I would recommend this to a friendSamsung washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washing machine, let me know when I should sanitize and clean it. Love you.
I would recommend this to a friendError code within 10 days of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited for this washer in my new home. We had it installed Monday, March 27th and by Thursday April 6th the washer no longer worked. It is pulling up an error code 9C8. Which essentially is a software update if I’m not mistaken. However we cannot update it. We are returning it, I don’t know how often it is going to need updates and I will not be having a technician come over every time it needs one. 0/10 recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MelidaH,
Thank you for bringing this to our attention. We'll make sure that this is handled accordingly by our experts, and for further support, you may visit the website https://www.samsung.com/us/support or call 1-800-SAMSUNG for details.
Please provide us with this reference number (1145656996) to help our team pull up your information when you message us.
Thank you!
^Rainly
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Delivery was extremely helpful and set up was a breeze.
I would recommend this to a friendA++++
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product nice and quite stylish and works great
I would recommend this to a friendSamsung - 5.0 cu. ft. washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer handles large loads easily and they come out clean.
I would recommend this to a friendSo far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet!!! Love that I have different options for what I’m washing!
I would recommend this to a friend- Pros mentioned:Noise level
The BEST washing machine! Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Absolutely, positively LOVE my new washer! This is the BEST washing machine I have ever used!! IIt’s very quiet, sleek and beautiful!! I especially like the clear top. I can observe my clothes washing at any time with out interrupting the cycle.
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. No problems or issues. Great price
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Washer ! It’s easy to operate and very quiet.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It the best they were on time . I love the color.
I would recommend this to a friendGood price and service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for this year.... Good price and service.
I would recommend this to a friend- Pros mentioned:Capacity
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. The large size helps stay on top of laundry for our family of 6
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very large. No agitator in middle of tub. Don’t es it’s job
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to receive your honest feedback, MargaretM.
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145653739, which will help our team pull up your information.
^Rainly
Me guata
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trabaja bien pa lo que hace que es lavear ropa un 5 estrellas
I would recommend this to a friend- Pros mentioned:Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. It is so quite. This item is very modern.
I would recommend this to a friend Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer I ever had … it’s fast and wash a lot of clothes at one time
I would recommend this to a friendWhy does washers retain water under tub?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much water retained under tub basin. Mold can set in. Can cause unsanitary conditions
No, I would not recommend this to a friendBrand response from Samsung
Posted .AkimiJ, we want you to enjoy doing the laundry. Let's go ahead and assist you with this.
Please see this link for more details on why your washer is not draining. Kindly click on the embedded words and watch the full video to troubleshoot thoroughly.
Washer is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146060983) to help our team pull up your information.
Have a great day.
^Camille
To complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To complicated to use. 1st time i used the computer froze. Not even Samsung could help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lizette,
We would love to help you with your washer. Please provide us with more details so that we can assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145889701, to help our team pull up your information when you message us.
Have a great day.
-John
Will not fill
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer because I wanted a deep big washer to wash blankets in. It does not even fill up half way....about a quarter gets water. Even on deep wash. It is also throwing a censor that the screens need to be cleaned on the hoses. I havent had it a year. This is expensive foreign garbage...like most things in America today.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DannieAnnie, we understand how you feel and wish to help you maximize your washer.
Below is a link to help you diagnose if your washer is not getting enough water. Please click on the embedded word and watch the video included.
Washing machine does not fill with enough water
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Please see page 26 under the "To put a blanket in your washer," page 27, " STEP 5 Determine the load capacity," page 35 under the "Cycle overview ("Heavy Duty," "Deep wash," "BEDDING/WATERPROOF")" and page 46 "Water is not supplied" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630150331676/DC68-04037R-03_IB_WA5100B_EN_MES_230628.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146649874) to help our team pull up your information.
Have a great day.
^Camille