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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 665 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. Large enough for all my bedding. No complaints as of yet. I would highly recommend it! I'm still learning all the cycles but so far its great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet I like how it can send notification to your phone when is done it can take a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Finally updated my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 25 years I got a new Samsung washer. The capacity of the machine is extra large. I’ve had it just over a month and am extremely pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only had this washer for a little over a month now but it works very well. It has alot of great features for washing clothes and is very quiet. Overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It is the Champagne of washers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing feature of ActiveWave is very effective in cleaning our clothes. The unit is very quiet in all its washing cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bough at Best Buy outlet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quite washer, and will definitely be worth your money when you purchase. If you want this, go to Best Buy outlet, worth the savings! With the same store warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with it a couple months overall great wqsher would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung smart washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Super compacity. I can wash everything I need all at once. Works great with smartthings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old to new....wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK ya need to remember if ya replacing this washer that was 15 years old..they are way diffrent...it sits on a plastic base with plastic feet..and run way diffrent then ya old one...BUT it sure works great..the cycles...water levels...way it washes way diffrent..and time of the cycles a little long plus it depends on were ya set yor knob for yor cycle and water levels that it will take to wash ya clothes......all in all very happy i purchased this washer...from old to new....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Samsung 5.1 top loader and love it! I can definitely tell the difference cleaner clothes. I also love the color champagne, super cute, super buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Our old one lasted since 1980 we were worried we would have a lot to learn to use but surprisingly so easy. My husband and I very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this machine!! Like that it’s a clear top and the way it closes. Easy fill detergent and washes great. So glad to have a top loader again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Ho Ho

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing offered for buying a washer dryer set! Very nice Samsung units. Delivery was made promptly on the day we set up. Problem was that nobody showed up to install the units like we agreed upon. Had to install the machines and wire the dryer ourselves. And I'm also having to return 2 accessories that I had to purchase when buying the units. Sales rep said if I did not need the accessories, the installers would give credit on site and take them back. Problem being that no installers showed up! Now I have to drive a 1/2 hr outta my way to try to get my $$ back.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 3 out of 5 stars

    good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very big washer my first Samsung definitely impressed with how clean the items come out very good buy for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No cold water

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was the installation and not the product itself but only hot water comez out. No cold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Great selection of different cycles to use and degrees of temperature, spin rate, etc. Roomy enough for bedding and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer. It looks intimidating but it’s very simple to use. It cleans my clothes so much better then the rentals.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. It is very quiet and is very quick. It also has a lot of different setting to make sure you get the right wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking machine. Clothes come out very clean and smell clean. Quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung does it again. Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, Great value for the price. Easy to use. Samsung appliances always seem to operate right, right out of the box.

    I would recommend this to a friend