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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 665 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOOOVE this washer. Fit a king sized comforter easily and came out nice and clean in one wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung machine is AWESOME!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove my new machine able to wash big loads done in a few hours, my other machine was a front load machine and it was no good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my brother's wife. They needed an upgrade and they got it. It works so much better than their old one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer! Going to buy a Samsung Refrigerator next ! Samsung products are worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i was expecting but hey what can you do.?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AdrianG,

      We always appreciate your thoughts about our products and services. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellant purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased last month. To date very pleased and impressed with this Samsung Smart Top Load Washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always been my top choice for electronic and appliances. My moms love it. It dont take much to figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase for us

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first new washer we have had in decades. Does most of the thinking for me. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine - We went with this one because of the reviews and the agitator. So far it has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works well with your applications and get your clothes very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. There are multiple settings to customize to the various needs of my loads. It spins out great so the clothes take less time to dry. My only issue is that I am only 5'2" and it's hard to reach the bottom to pull out the clothes on the bottom of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice quiet top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fit for a top loader when you have cabinets above. Nice selection of cycles and it’s very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement washer after searching for about 60 days. Samsung and BestBuy has been good to us for many years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with this purchase , washer is very easy to use and really nice looking

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Although when they washer finishes the chime it makes is a bit too long. This washer gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer with agitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this washer . Only have it a short time , but so far my husband & I both are getting used to controls . Only one con , the glass is very dark that you can’t see inside . I like to look at water level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large machine, nany options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a few times, still trying to figure the different optoons, my only complaint is the detergent/softner holder that slides out to fill does not really give enough room for the measuring cup ( top of the detergent container) to pour in upside down completely. I think if it did pull out further it would break. I have already firgot tonpush the filler back in after filling with detergent. It does have many options for temp, # of rinses etc. I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big this thing is. I can actually wash my comforters without the washer struggling.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this washer and dryer set. They’re wonderful appliances and work superbly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! The machine is easy to operate and if you have any questions, the manual helps answer those questions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Osbaldo, I would like to thank you for choosing your new Samsung Washer and we are happy to welcome you to our family. Thank you for choosing Samsung in your family's home. ^Brad Samsung